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How are we doing? HMRC’s performance

Report on HMRC's performance We look at a range of compliance, operational and customer service measures throughout the year to assess our performance.

WFD Cycle 2 DO Rivers Classification

This dataset is a subset of the "WFD Classification Status Cycle 2" product. It contains summary data for the element dissolved oxygen (DO) for river water bodies, as used in the classification for...

NI 014 - Avoidable contact: the proportion of customer contact that is of low or no value to the customer the council failing to do something or do something right for the customer

The indicator will measure the total number of customer contacts against the total number of resolved customer requests, expressed as a percentage. Source: Cabinet Office (CO) Publisher: DCLG...

NI 014 - Avoidable contact: the proportion of customer contact that is of low or no value to the customer the council failing to do something or do something right for the customer

The indicator will measure the total number of customer contacts against the total number of resolved customer requests, expressed as a percentage.

Do it Online service requests (Data Unvalidated)

Do it Online service requests (Data Unvalidated) *This indicator has been discontinued.

New user accounts created on Do it Online (Data Unvalidated)

New user accounts created on Do it Online (Data Unvalidated) *This indicator has been discontinued.

London Business Survey 2014 - London as a place to do business

The [2014 London Business Survey](/london-business-survey-2014/) (LBS) is an innovative survey designed by the Office for National Statistics, on behalf of the London Enterprise Panel and the GLA....

% of staff who do not believe action will be taken following this survey

% of staff who do not believe action will be taken following this survey

% of panel who think that the council and partners are doing well conserving York's heritage

% of panel who think that the council and partners are doing well conserving York's heritage

% of panel who think that the council and partners are not doing well conserving York's heritage

% of panel who think that the council and partners are not doing well conserving York's heritage

% of panel who think that the council and partners are not doing well at reducing air pollution

% of panel who think that the council and partners are not doing well at reducing air pollution

% of Talkabout panel who think that the council are not doing well at improving green spaces

% of Talkabout panel who think that the council are not doing well at improving green spaces

% of panel who think that the council and partners are doing well at reducing air pollution

% of panel who think that the council and partners are doing well at reducing air pollution

% of Talkabout panel who think that the council are doing well at improving green spaces

% of Talkabout panel who think that the council are doing well at improving green spaces

% of residents that think CYC/partners are doing well at reducing crime and anti social behaviour

% of residents that think CYC/partners are doing well at reducing crime and anti social behaviour *This indicator is discontinued

% of panel who think that the council and partners are not doing well helping to reduce carbon footprint

% of panel who think that the council and partners are not doing well helping to reduce carbon footprint

% of Talkabout panel who do not give unpaid help to any group, club or organisation

% of Talkabout panel who do not give unpaid help to any group, club or organisation

% of panel who think that the council and partners are doing well helping to reduce carbon footprint

% of panel who think that the council and partners are doing well helping to reduce carbon footprint

% of panel who think that the council and partners are doing well helping to reduce amount of household waste

% of panel who think that the council and partners are doing well helping to reduce amount of household waste

% of panel who think that the council and partners are not doing well at improving the quality of streets/public spaces

% of panel who think that the council and partners are not doing well at improving the quality of streets/public spaces