NI 014 - Avoidable contact: the proportion of customer contact that is of low or no value to the customer the council failing to do something or do something right for the customer

• Published by: Cabinet Office
• Last updated: 07 January 2014
• Topic: Government
• Licence: Open Government Licence

Summary

The indicator will measure the total number of customer contacts against the total number of resolved customer requests, expressed as a percentage. Source: Cabinet Office (CO) Publisher: DCLG Floor Targets Interactive Geographies: County/Unitary Authority, Government Office Region (GOR), National Geographic coverage: England Time coverage: 2008/09

More from this publisher

All datasets from Cabinet Office

Related datasets

• NI 014 - Avoidable contact: the proportion of customer contact that is of low or no value to the customer the council failing to do something or do something right for the customer
• NI 088 Percentage of schools providing access to extended services
• NI 113 Prevalence of chlamydia in under 25 year olds
• NI 064 - Child protection plans lasting 2 years or more

Search

Data links

Link to the data	Format	File added	Data preview
No name specified	XLS	09 February 2010	Not available

Contact

Enquiries

Cabinet Office Transparency

Freedom of Information (FOI) requests

FOI Team

Edit this dataset

You must have an account for this publisher on data.gov.uk to make any changes to a dataset.