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Independent Monitoring Board Conduct & Discipline Cases

Complaints about IMB members by IMB Members, Staff, detainees or prisoners

Energy Saving Advice Service (ESAS) - Customer Relationship Management (CRM) database

To log details of the customer call including, name and contact details of the customer, reason for call, advice provided and call outcome. This provides both management information to DECC and...

Customer Satisfaction - Colchester Borough Homes

Customer satisfaction survey results for the Colchester Borough Homes call centre

Colchester Borough Homes customer satisfaction

Colchester Borough Homes customer satisfaction survey results 2018/19

Customer Centre Tickets issued - Parking

Customer Centre Tickets issued - Parking

Customer and Support Group (CSG) contract

The London Borough of Barnet has entered into 2 major new contracts that will save the Barnet taxpayer over £165m over 10 years, and deliver a wide range of service improvements to Barnet...

Overall Customer Centre Satisfaction (%) - CYC

Overall Customer Centre Satisfaction (%) - CYC. Customers are offered the chance to leave feedback after they contact the council's Customer Centre over the phone or after...

Transaction Data

Transaction Data shows how many customer applications we completed in the previous month. We publish 5 different versions of this dataset. They're normally available to download on the 15th day of...

FCA: Firm complaints data 2021 H2 (1 July 2021 and 31 December 2021)

Financial firms provide data to the FCA every six months about the complaints they have received, what these were about and how they dealt with them. The FCA collects and publishes data at both an...

Casework Database

All current and 12 months historic complaints and; grievances in a log. Records will not exceed 1000.

FCA: Firm complaints data 2023 H2 (1 July to 31 December 2023)

Financial firms provide data to the FCA every 6 months about the complaints they have received, what these were about and how they dealt with them. The FCA collects and publishes data at both an...

Telecoms and pay-TV complaints data

These files present complaints recorded by Ofcom against the largest telecoms and pay-TV providers. Since May 2015 we have released these quarterly datasets in csv format. This information is...

Army Board Casework Secretariat Access DB

Holds data on all past Service Complaints, Petitions and AGAI 67 cases that have been staffed to the Army Board.

Army Board Tracker

Holds data on all past Service Complaints, Petitions and AGAI 67 cases that have been staffed to the Army Board.

FCA: Firm complaints data 2022 H2 (1 July to 31 December 2022)

Financial firms provide data to the FCA every 6 months about the complaints they have received, what these were about and how they dealt with them. The FCA collects and publishes data at both an...

FCA: Firm complaints data 2023 H1 (1 January to 30 June 2023)

Financial firms provide data to the FCA every 6 months about the complaints they have received, what these were about and how they dealt with them. The FCA collects and publishes data at both an...

Customer, Competitor and Opportunity Data

FCO(S) - Commercial Data relating to Customers, Competitors and Opportunities FCO Services is working on.

Customer contact information dataset

Data held within the Customer relationship management database containing data on customers and partners.

Customer Detail Regional Plus

Customer details including collection/delivery addresses/ contractual info (ceased operations 27/04/12)

Keypoint Customer Surveys Application

Veterans Welffare Service customer surveys