Overall Customer Centre Satisfaction (%) - CYC

• Published by: City of York Council
• Last updated: 10 November 2024
• Topic: Not added
• Licence: Open Government Licence

Summary

Overall Customer Centre Satisfaction (%) - CYC.

Customers are offered the chance to leave feedback after they contact the council's Customer Centre over the phone or after visiting the Customer Centre in West Offices. Feedback is collated and reported monthly and is presented as the percentage of respondents who have rated the service positively.

Data can be viewed in conjunction with Customer Centre waiting times.

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Data links

Link to the data	Format	File added	Data preview
Performance Indicator : CFS01	CSV	20 November 2015	Preview

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