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Customer Contact

Information on customer contacts with the Council, including telephone, email, face-to-face and online contacts.

Customer Contacts Database

Contains customer contact details, vessel details and emails. Data collection ceased.

Customer Contact Records system

Student Loans Company Limited's Customer Contact operational data. Contains data on contacts made by customers.

Customer contact information dataset

Customer contact data helps support the provision of the corporate data as well as assisting customers with their dealings with IPO. For example contacting customers regarding - acceptance or...

Customer contact information dataset

Customer contact data helps support the provision of the corporate data as well as assisting customers with their dealings with Companies House. For example contacting customers regarding -...

Customer Services contact enquiries

**DUE TO TECHNICAL PROBLEMS THIS DATA IS CURRENTLY UNAVAILABLE** Information showing customer contact to our Contact Centre and One Stop Centres by month. Dataset Guidance ---------------- * ...

Census Customer Services Contacts database

Contacts database with customer details regarding census products and recipients of census news alerts

Customer contact information dataset

Data held within the Customer relationship management database containing data on customers and partners.

Customer Contact Centre Performance

  Customer Contact Centre performance is measured on the average wait time for calls to be answered in seconds and the average resolution for calls received as a percentage. The...

Customer Contact Centre Performance

  Customer Contact Centre performance is measured on the average wait time for calls to be answered in seconds and the average resolution for calls received as a percentage. The...

NI 014 - Avoidable contact: the proportion of customer contact that is of low or no value to the customer the council failing to do something or do something right for the customer

The indicator will measure the total number of customer contacts against the total number of resolved customer requests, expressed as a percentage.

NI 014 - Avoidable contact: the proportion of customer contact that is of low or no value to the customer the council failing to do something or do something right for the customer

The indicator will measure the total number of customer contacts against the total number of resolved customer requests, expressed as a percentage. Source: Cabinet Office (CO) Publisher: DCLG Floor...

Department for Environment, Food and Rural Affairs (Defra) Customer Contact Unit (CCU) correspondence tracking system

Department for Environment, Food and Rural Affairs (Defra) Customer Contact Unit (CCU) correspondence tracking system

Customer Feedback Handler

Database to record customer feedback. The database records details of customers who have contacted DWP with compliments, complaints and suggestions. The system records Name, National Insurance...

Contact Centre Database (CCD)

Monthly data sets with interview data from contact centre customers. Updated: monthly/quarterly/six monthly and annual datasets. Data coverage: 2010/11, 2011/12, 2012/13, 2013/14

Goldmine' Customer Relations database

Contact details of customers

Customer Relationship Management System

Customer Relationship Management System contains details of individuals and organisations that have made contact with the regulator since 2006. This will include personal details and will include...

Customer Relationship Management (CRM)

Lotus notes application holds customer info for HGV & PSV operators who already are/have expressed interest in Designated Premises or Authorised Testing Facilities. Allows tracking of...

Customer Account Management (CAM Lite)

The Customer Account Management (CAMLite) Database is used to maintain records of customer contact, including change of address and change of payment method details. The database includes...

Contact database

Contact database for communications purposes contains contact information and contact history and response. The data is split in to those contacts that are managed automatically and those which...