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Global Policy Statements

British Council - Policy statements on the British council's key policies

Respond - Independent Case Examiner Complaints Database

Database containing details of clients who have made formal complaints about DWP Agencies and some private sector providers contracted by DWP to deliver services. Information recorded includes:...

Respond - Child Support Agency Complaints Database

Database containing details of clients who have made formal complaints against the Child Support Agency. Information recorded includes: Database containing details of clients who have made formal...

% of Comments responded to 'In Time'

% of Comments responded to 'In Time'

% of Concerns responded to 'In Time'

% of Concerns responded to 'In Time'

% of Compliments responded to 'In Time'

% of Compliments responded to 'In Time'

Respond Correspondence

Record of customer contact with Customer Enquiry Unit and other DSA branches excluding Chief Executive's Office.

Respond Database

Archive of details of non-official correspondence.

One-in, one-out: statement of new regulation

Underlying data for the publication of One-in, One-out: Statement of New Regulation [URN 11/P96A + 11/P96B + 12/P96A]

Pay Policy Statement

Pay Policy Statement

Pay Policy Statement

This document contains the requirements as set out in the Local Government Transparency Code in relation to the Pay Multiple. The Pay Multiple is included in this document.

Statement of Persons Nominated

Candidate details for Local and General elections

Pay Policy Statement

The Pay Policy Statement outlines the level and elements of remuneration for each Chief Officer, the remuneration of the lowest paid employees, the pay differential, known as the ‘pay multiple’...

Percentage of MPs' letters responded to within service standard

The number of letters received by UK Visas & Immigration from Members of Parliament and the number and proportion that were completed within the service standards set by the Cabinet Office....

UKBA percentage of complaints responded to within service standard

The number of complaints received about UK Border Agency staff and contractors (broken down into serious misconduct, minor misconduct and service complaints) and about the service the agency...

Cycling City and Towns (CCT) Evaluation respondent identifiers.

Sample information on approx. 7000 households which have agreed to be recontacted as part of this research project. Can be linked to Senior Research and Evaluation (SRE) 3B but is stored separately...

% of Adult Complaints responded to 'In Time'

% of Adult Complaints responded to 'In Time'

% of ICO cases responded to 'In Time'

% of ICO cases responded to 'In Time'

% of Rights of Individuals responded to 'In Time'

% of Rights of Individuals responded to 'In Time'

% of EIR reviews responded to 'In Time'

% of EIR reviews responded to 'In Time'