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Call Quality System

The Call Quality System contains details of all phone calls that are made to and from the regulator's customer support teams. This information will include personal data about the call (e.g. phone...

No cold-calling zones

No cold-calling zones within the Bristol boundary.No cold-calling zones aim to deter uninvited doorstep traders from calling at houses within the zone.

Call Recording System

Audio recording of customer calls made to the contact centre related to DSA services.

101 Call Handling

Data includes the number of 101 calls taken by each police force area, plus the response times, abandonment rates and explanation for these.

No Cold Calling Zones

A no cold calling zone is a designated area where the resident community declare they no longer wish to accept traders calling at their home without an appointment. The zone is designated via the...

Calls for Service - Litter

Calls for Service - Litter *This indicator is discontinued

Calls for Service - Noise

Calls for Service - Noise *This indicator has been discontinued

Calls for Service - Cleansing

Calls for Service - Cleansing *This indicator has been discontinued

YCC % Calls Answered - TOTAL

YCC % Calls Answered - TOTAL *This indicator has been discontinued

YCC & Benefits % Calls Answered - TOTAL

YCC & Benefits % Calls Answered - TOTAL

Consumer Concerns: Experience of nuisance calls

Data collected from a face-to-face survey of UK consumers about their concerns, issues or problems in the communications market, specifically with regard to nuisance calls. We are considering...

YCC Number of calls offered - Parking

YCC Number of calls offered - Parking

NYP Recorded ASB Calls for Service

NYP Recorded ASB Calls for Service

Hampshire Customer Service Centre Call Statistics

The number of calls to Hampshire's Customer Service Centre

Cold Calling Controlled Zones

Cold Calling Controlled Zones in York. *Please note that the data published within this dataset is a live API link to CYC's GIS server. Any changes made to the master copy of the data will be...

DTrgA Business Continuity Call Out List

Business Continuity Call Out List

% of external calls answered within 20 seconds - CYC

% of external calls answered within 20 seconds - CYC. This quarterly figure shows the council's speed of reaction by calculating the percentage of number of calls answered within 20 seconds out of...

Benefits % calls answered in 20 seconds - TOTAL

Benefits % calls answered in 20 seconds - TOTAL

Lichfield District Council Call for Sites

The Call for Sites of Lichfield District Council. Captured as polygons against the Open Source Base Mapping. All data released is open source with all restricted data removed.

NYP Recorded ASB Calls for Service - Environmental

NYP Recorded ASB Calls for Service - Environmental *This indicator has been discontinued