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Customer Experience Survey

A survey of HMRC's customers experience. Updated: quarterly.

HMRC Customer Experience Scores

Data on HMRC's Customer Experience Scores, measuring the customer experience that the tax system is simple and even-handed. See the "full description" link below to go to the page on the HMRC...

Air Passenger Experience

Results from the module of the CAA air passenger survey giving their experiences. Source agency: Transport Designation: Official Statistics not designated as National Statistics Language:...

Forest Research Experiment Sites England 2016

This dataset records Forest Research Experiment sites on the National Forest Estate and private land. Objective is to avoid accidental damage to Forest Research experiments and sample plots...

Patient Experience PSA Scores

Patient experience. Source agency: Health Designation: National Statistics Language: English Alternative title: Patient Experience PSA Scores

Patient Experience Overall Measure

Consolidates results from surveys in the National Patient Survey Programme to give overall experience scores (out of 100) for the NHS against 5 broad headings. Source agency: Health Designation:...

Parental experience of services for disabled children

Findings from a national sample survey of parents of disabled children. The primary purpose of the survey is to measure parental experience of services for disabled children, and provides the...

Public experiences of and attitudes to air travel

Public experiences of and attitudes towards air travel, based on a module of questions included in the Office for National Statistics Opinions (Omnibus) Survey Source agency:...

Air passenger experience of security screening

Results from the module of the CAA air passenger survey giving their experiences. Source agency: Transport Designation: Official Statistics not designated as National Statistics Language:...

Patient Experience Overall Measure

Consolidates results from surveys in the National Patient Survey Programme to give overall experience scores (out of 100) for the NHS against 5 broad headings. The Department of Health was...

Public experiences of and attitudes towards rail travel

Report summarising people's experiences of rail travel and their attitudes towards it Source agency: Transport Designation: Official Statistics not designated as National Statistics Language:...

NI 127 - Self reported experience of social care users

Self reported experience of social care users. The measure will be based on a survey, from questions to be asked of a selected sample of social care service users.

Patient experience of hospital care (CCGOIS 4.2)

Patient experience of hospital care measured by scoring the results of a selection of questions from the National Inpatient Survey looking at a range of elements of hospital care. Current version...

Patient experience of dental services (NHSOF 4a.iii)

This indicator measures the weighted percentage of people who report their overall experience of NHS dental services as ‘fairly good’ or ‘very good’. Purpose This indicator aims to capture the...

NI 127 Self reported experience of social care users

Self reported experience of social care users. The measure will be based on a survey, from questions to be asked of a selected sample of social care service users. Source: Department of Health...

NI 54: Parental experiences of services provided to disabled children

This publication sets out the main findings from the second national sample survey of parents of disabled children in England. This was conducted between July and November 2009 on the Department's...

Report and Analysis of the Experience of Patients in Black and Minority Ethnic Groups

Patient Experience for black and minority ethnic groups Source agency: Health Designation: National Statistics Language: English Alternative title: BME patient experience

Patient experience of GP services (NHSOF 4a.i)

This indicator measures the weighted percentage of people who report their overall experience of GP services as ‘fairly good’ or ‘very good’. Purpose This indicator aims to capture the experience...

Patient experience of A&E services (NHSOF 4.3)

Patient experience measured by scoring the results of a selection of questions from the National Accident and Emergency (A&E) Department Survey. Purpose This indicator aims to capture the...

Viewers' experience of television reception

This document reports on research into the frequency of interference or disruption experienced by television broadcast viewers, across all platforms, as well as the types of disruption experienced...