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National Archives - Calls to the Contact Centre

The Contact Centre is the First Point of Contact (FPoC) for all general enquiries, for the public and members of staff by telephone. It provides information on records and services alike, and...

101 Call Handling

Data includes the number of 101 calls taken by each police force area, plus the response times, abandonment rates and explanation for these.

National Archives - Calls to the Contact Centre 2019-20

The Contact Centre is the First Point of Contact (FPoC) for all general enquiries, for the public and members of staff by telephone. It provides information on records and services alike, and...

Call-off contract PH001/2013 ranked suppliers

Data set of ranked suppliers by lot for Plant Health framework contract 001/2103.

Call-off contract PH001/2013 Key Performance Indicator data set

Summary of contract progress and survey results for contract management of call-off contracts for Plant Health

Call Quality System

The Call Quality System contains details of all phone calls that are made to and from the regulator's customer support teams. This information will include personal data about the call (e.g. phone...

DTrgA Business Continuity Call Out List

Business Continuity Call Out List

Equality Advisory and Support Service - data relating to calls received

An external contact centre which helps individuals who feel they have been discriminated against or have a human rights issue. Applies the Equality Act to individual circumstances. The information...

Education terms (previously called A-Z of terms) - Department for Education

Education terms (previously called A-Z of terms) was the controlled vocabulary developed and maintained by the Department for Education. The Education terms vocabulary has been deprecated, and...

Historical contracts / service orders

Contracts and service orders issued under call off agreements from Buying Solutions Frameworks.

Historical contracts / service orders

Contracts and service orders issued under call off agreements from Buying Solutions Frameworks.

Helpline database for Childcare Affordability Pilots (CAP09)

Information collected by the spoken for helpline taking customers' calls for the CAP09 pilots. Updated: quarterly. Data coverage: 2009/10

Helpline activity

A breakdown of all FSA helpline activity including all phone calls, messages and emails that were received and processed for 2016.

Helpline database for Childcare Affordability Pilots (CAP09)

Information collected by the Spoken for helpline taking customers' calls for the CAP09 pilots. Updated: quarterly. Data coverage: 2009/10

No cold-calling zones

No cold-calling zones within the Bristol boundary. No cold-calling zones aim to deter uninvited doorstep traders from calling at houses within the zone.

Calls for Service - Litter

Calls for Service - Litter *This indicator is discontinued

No Cold Calling Zones

A no cold calling zone is a designated area where the resident community declare they no longer wish to accept traders calling at their home without an appointment. The zone is designated via the...

Calls for Service - Noise

Calls for Service - Noise *This indicator has been discontinued

Calls for Service - Cleansing

Calls for Service - Cleansing *This indicator has been discontinued

Energy Saving Advice Service (ESAS) - Customer Relationship Management (CRM) database

To log details of the customer call including, name and contact details of the customer, reason for call, advice provided and call outcome. This provides both management information to DECC and...