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Data Losses

The number of incidents and customers affected by losses of data. Updated: monthly.

Data Losses

The number of incidents and customers affected by losses of data. Updated: monthly.

Stamp duty land tax: Property prices

Estimated numbers of transactions, value of transactions and total yield attributable to residential and non residential land and property Source: HM Customs and Revenue Publisher: HM Customs and...

Personal Incomes from tax records

Income earned and tax paid by economic activity. Breakdowns provided for those employed and self-employed. Source: HM Customs and Revenue Publisher: HM Customs and Revenue Geographies: Local...

International Trade

Administrative datasets on Customs Duties, other taxes due and administer International Trade

International Trade

Administrative datasets on Customs Duties, other taxes due and administer International Trade

Child Tax Credit and Working Tax Credit Statistics, Provisional

Detailed view of Tax Credits customers and their entitlement at snapshot points in time in April or December; includes geographical breakdown at country, region, local authority and parliamentary...

HMRC Air Travel

A spreadsheet containing details of air travel by HM Revenue & Customs during 2011 to 2012.

Fuel concessionaire "customer" accounts.

CPL hold individual concessionaire as "customer" accounts within their ERP system ( i.e. communicant details / date of birth / fuel type etc etc) allowing them to schedule fuel deliveries. Each...

GPS customer mailing lists

Lists of customers and stakeholders that are communicated to by GPS and business teams

Payments Rejected by Customers' Banks

Customer level data containing details of payments rejected by customers' banks Location: GB wide data Time Period: 14 months Update Frequency: Daily Financial Information: Included Data: Customer...

Customer Disputes Overpayment Decision

Customer level data - identifying where the customer has appealed against the overpayment decision and stopped recovery action pending the appeal result. Location: GB wide data Time Period: 14...

Unacceptable Customer Behaviour records

The Unacceptable Customer Behaviour database replaced the Accidents and Assaults Database (in summer 2011) as the reporting system for staff to report incidents of unacceptable customer behaviour....

Child and Working Tax Credit (CTC) and (WTC) and children in out of work household geographical analysis for Local Authorities

This data provides bi-annual analysis of the number of children and families receiving Child Tax Credit (CTC) or working Tax Credit (WTC) and whether they are in out of work households. This data...

Helpline database for Childcare Affordability Pilots (CAP09)

Information collected by the spoken for helpline taking customers' calls for the CAP09 pilots. Updated: quarterly. Data coverage: 2009/10

Helpline database for Childcare Affordability Pilots (CAP09)

Information collected by the Spoken for helpline taking customers' calls for the CAP09 pilots. Updated: quarterly. Data coverage: 2009/10

UK Overseas Trade Statistics

This publication provides details of the overseas trade in goods statistics (OTS) of the United Kingdom (UK) which are published as National Statistics by HM Revenue and Customs. The OTS are a...

How are we doing? HMRC’s performance

Report on HMRC's performance We look at a range of compliance, operational and customer service measures throughout the year to assess our performance.

NI 014 - Avoidable contact: the proportion of customer contact that is of low or no value to the customer the council failing to do something or do something right for the customer

The indicator will measure the total number of customer contacts against the total number of resolved customer requests, expressed as a percentage. Source: Cabinet Office (CO) Publisher: DCLG...

NI 014 - Avoidable contact: the proportion of customer contact that is of low or no value to the customer the council failing to do something or do something right for the customer

The indicator will measure the total number of customer contacts against the total number of resolved customer requests, expressed as a percentage.