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Business Payment Support Service Official Statistics

Statistics relating to HMRC's Business Payment Support Service which provides 'Time to Pay' arrangements to businesses and individuals experiencing difficulties in paying the tax due in full and on...

National Archives Customer Satisfaction

Details of onsite satisfaction levels recorded for the National Archives public services, along with results of customer telephone survey

Customer Data Management System

Customer names, addresses, services delivered, interactions etc.

National Archives - Customer complaints

Feedback from customers using the services of the National Archives

Business Payment Support Service Dataset (BPSS)

Tax reference level information about Time To Pay requests from taxpayers to HMRC and the Debt Management & Banking (DMB) Directorate. Updated: weekly.

Customer Agreements

FCO(S) - Agreements with customers

Crown Prosecution Service website data

This dataset includes data about the visits to - and cost of - the CPS website, www.cps.gov.uk. There is also data about website survey respondents' experience of using the site.

HMRC Annual report and accounts

HMRC's annual report and accounts for the year ended 31 March 2013. HMRC deals with the tax and payments affairs of virtually every business and individual in the UK. We have collected...

NIW CUSTOMER SERVICE 2 2019 2020

NI Water Annual Information Return 2019 2020 Table 5 Key Outputs Customer Service 2 (total)

NIW CUSTOMER SERVICE 1 2019 2020

NI Water Annual Information Return 2019 2020 Table 4 Key Outputs Customer Service 1 (total)

Bankers' Automated Clearing Services (BACS) Payroll Journals

Monthly HR journal payments. Updated: monthly.

National Archives Customer online satisfaction

Data recorded regarding online satisfaction levels for the National Archives website

National Archives - Legislation.gov.uk customer satisfaction

Details of customer satisfaction recorded for National Archives Legislation.gov.uk

National Archives Customer Feedback and Complaints

Provided information about customer feedback and complaints for the National Archives from April 2013.

Exceptions to Cross-Government moratoria on spend in HMRC

This dataset is a list of those items of spend that have been allowed in HM Revenue & Customs (HMRC) since the announcement (24 May 2010) of five cross-government moratoria: ICT spend above...

HMRC reviews and appeals

Paper containing information and analysis about reviews of, and appeals against, HMRC’s tax decisions. Where a customer disagrees with a decision made by HM Revenue & Customs (HMRC), they...

Customer Information System

The Customer Information System contains a record for all individuals who have registered and been issued with a National Insurance number. Under the Social Security Act 1948, all individuals that...

AccessNI Customer Survey

Covers satisfaction levels with AccessNI's customer service, including Communication, the Customer Service Helpline and the website. Source agency: Finance and Personnel (Northern...

Customer/Contractor Data

Providing supplier data and validation of that data to other parts of the DFMS

Customer Feedback Handler

Database to record customer feedback. The database records details of customers who have contacted DWP with compliments, complaints and suggestions. The system records Name, National Insurance...