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Electronic purchasing card solution use - HM Revenue & Customs

HMRC publishes details of all spending over £500 using an electronic purchasing card solution (ePCS) on a monthly basis. The ePCS has replaced the government procurement card (GPC). Note: In...

HM Revenue and Customs real time data page for energy consumption

Real time energy consumption data for the HM Revenue and Customs headquarter building. 100 Parliament Street, Whitehall.

Workforce Management Information - HM Revenue & Customs and Valuation Office Agency

Monthly management information on staff numbers and paybill costs in Civil Service departments, their agencies and their executive NDPBs. For workforce numbers, both payroll and non-payroll...

Hampshire Customer Service Centre Call Statistics

The number of calls to Hampshire's Customer Service Centre

How are we doing? HMRC’s performance

Report on HMRC's performance We look at a range of compliance, operational and customer service measures throughout the year to assess our performance.

Census Customer Services Contacts database

Contacts database with customer details regarding census products and recipients of census news alerts

Energy Saving Advice Service (ESAS) - Customer Relationship Management (CRM) database

To log details of the customer call including, name and contact details of the customer, reason for call, advice provided and call outcome. This provides both management information to DECC and...

Non-consolidated Performance Related Pay - HM Revenue & Customs and Valuation Office Agency

Publication of information on Non-consolidated Performance Related Pay data for departments and their agencies in respect of the performance year 2010-11 onwards.

Historical contracts / service orders

Contracts and service orders issued under call off agreements from Buying Solutions Frameworks.

HMRC Civil Service Reform

Civil Service Reform: one year on – HMRC progress on implementing Civil Service Reform. On 19 June 2012, the Minister for the Cabinet Office and Head of the Civil Service jointly published the...

Historical contracts / service orders

Contracts and service orders issued under call off agreements from Buying Solutions Frameworks.

Customers

GBCC - Customers of GBCC

HMRC: senior officials’ secondary outside employment

This dataset provides information about any paid (or otherwise remunerated) outside secondary employment, declared by members of the Senior Civil Service (SCS) in HM Revenue and Customs through the...

Large Business Service Hit Rate

Internal Departmental Systems on Large Business Service Hit Rates. Updated: monthly.

National Insurance & PAYE Service (NPS)

Annual 10% snapshot extract of individuals on the PAYE system. The data includes pay and tax deducted as reported on Form P14, Form P60 (end of year returns) or Form P45, industry of employment and...

Business Review of the Collection Service (BROCS)

Daily record of payments posted on BROCS. BROCS maintains the accounting records, issue reminders for late payment and transfer debts to Integrated Debt Management System (IDMS) for Pay As You...

National Insurance & PAYE Service (NPS)

Annual 10% snapshot extract of individuals on the PAYE system. The data includes pay and tax deducted as reported on Form P14, Form P60 (end of year returns) or Form P45, industry of employment and...

Large Business Service Hit Rate

Internal Departmental Systems on Large Business Service Hit Rates. Updated: monthly.

Customer Data Management System

Customer names, addresses, services delivered, interactions etc.

National Archives - Customer complaints

Feedback from customers using the services of the National Archives