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- Published by:
- Ofcom
- Last updated:
- 08 October 2020
Comparing the quality of customer service. Based on Ofcom's annual research into customer satisfaction. Includes Reasons to Complain data and Complaints Handling data.
- Published by:
- HM Revenue and Customs
- Last updated:
- 04 August 2020
Real time energy consumption data for the HM Revenue and Customs headquarter building. 100 Parliament Street, Whitehall.
- Published by:
- HM Revenue and Customs
- Last updated:
- 28 March 2024
Monthly management information on staff numbers and paybill costs in Civil Service departments, their agencies and their executive NDPBs.
For workforce numbers, both payroll and non-payroll...
- Published by:
- HM Revenue and Customs
- Last updated:
- 10 March 2014
Report on HMRC's performance
We look at a range of compliance, operational and customer service measures throughout the year to assess our performance.
- Published by:
- Hampshire County Council
- Last updated:
- 28 October 2013
The number of calls to Hampshire's Customer Service Centre
- Availability:
-
Not released
- Published by:
- HM Revenue and Customs
- Last updated:
- 10 February 2016
Contracts and service orders issued under call off agreements from Buying Solutions Frameworks.
- Published by:
- HM Revenue and Customs
- Last updated:
- 10 March 2014
Civil Service Reform: one year on – HMRC progress on implementing Civil Service Reform.
On 19 June 2012, the Minister for the Cabinet Office and Head of the Civil Service jointly published the...
- Availability:
-
Not released
- Published by:
- HM Revenue and Customs
- Last updated:
- 12 December 2013
Contracts and service orders issued under call off agreements from Buying Solutions Frameworks.
- Published by:
- HM Revenue and Customs
- Last updated:
- 13 June 2023
This dataset provides information about any paid (or otherwise remunerated) outside secondary employment, declared by members of the Senior Civil Service (SCS) in HM Revenue and Customs through the...
- Published by:
- HM Revenue and Customs
- Last updated:
- 31 March 2023
Publication of information on Non-consolidated Performance Related Pay data for departments and their agencies in respect of the performance year 2010-11 onwards.
- Availability:
-
Not released
- Published by:
- Department for Business, Energy and Industrial Strategy
- Last updated:
- 10 February 2016
To log details of the customer call including, name and contact details of the customer, reason for call, advice provided and call outcome. This provides both management information to DECC and...
- Published by:
- HM Revenue and Customs
- Last updated:
- 30 January 2024
HMRC’s percentage of invoices paid within 5 days and within 30 days of receipt. The data is in yearly quarters.
The data also covers:
Valuation Office Agency (VOA)
Revenue and Customs...
- Availability:
-
Not released
- Published by:
- Office for National Statistics
- Last updated:
- 12 December 2013
Contacts database with customer details regarding census products and recipients of census news alerts
- Availability:
-
Not released
- Published by:
- HM Revenue and Customs
- Last updated:
- 10 February 2016
Internal Departmental Systems on Large Business Service Hit Rates. Updated: monthly.
- Availability:
-
Not released
- Published by:
- HM Revenue and Customs
- Last updated:
- 10 February 2016
Annual 10% snapshot extract of individuals on the PAYE system. The data includes pay and tax deducted as reported on Form P14, Form P60 (end of year returns) or Form P45, industry of employment and...
- Availability:
-
Not released
- Published by:
- HM Revenue and Customs
- Last updated:
- 10 February 2016
Daily record of payments posted on BROCS. BROCS maintains the accounting records, issue reminders for late payment and transfer debts to Integrated Debt Management System (IDMS) for Pay As You...
- Availability:
-
Not released
- Published by:
- HM Revenue and Customs
- Last updated:
- 19 December 2013
Annual 10% snapshot extract of individuals on the PAYE system. The data includes pay and tax deducted as reported on Form P14, Form P60 (end of year returns) or Form P45, industry of employment and...
- Availability:
-
Not released
- Published by:
- HM Revenue and Customs
- Last updated:
- 12 December 2013
Internal Departmental Systems on Large Business Service Hit Rates. Updated: monthly.
- Published by:
- HM Revenue and Customs
- Last updated:
- 25 March 2024
All outside appointments or employment taken up by former HMRC staff at senior civil service levels SCS1 and SCS2.
This page provides information about outside appointments or employment taken...
- Published by:
- HM Revenue and Customs
- Last updated:
- 12 March 2013
Statistics relating to HMRC's Business Payment Support Service which provides 'Time to Pay' arrangements to businesses and individuals experiencing difficulties in paying the tax due in full and on...