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- Published by:
- Colchester Borough Council
- Last updated:
- 08 August 2020
Customer Contact Centre performance is measured on the average wait time for calls to be answered in seconds and the average resolution for calls received as a percentage.
The term “Generic”...
- Published by:
- Colchester Borough Council
- Last updated:
- 21 December 2019
Council Tax Customer Satisfaction survey 2018/19 - customer calls conducted quarterly
- Published by:
- Colchester Borough Council
- Last updated:
- 21 December 2019
Our Customer Service Centre runs regular surveys to measure overall satisfaction with the service received. Each survey operates for a month and aims to record the views of as many customers as...
- Published by:
- Colchester Borough Council
- Last updated:
- 21 December 2019
Customer Contact Centre performance is measured on the average wait time for calls to be answered in seconds and the average resolution for calls received as a percentage.
The term “Generic”...
- Published by:
- Colchester Borough Council
- Last updated:
- 21 December 2019
Waste and Recycling Customer Satisfaction survey 2018/19 customer calls conducted quarterly
- Published by:
- Plymouth City Council
- Last updated:
- 12 November 2017
Data showing customer survey results for those in new affordable homes
- Published by:
- City of York Council
- Last updated:
- 19 August 2021
Number of Complaints (Stage 3) - Waste Services
- Published by:
- City of York Council
- Last updated:
- 08 September 2024
Number of Complaints (Grade 2) - Waste Services
- Published by:
- City of York Council
- Last updated:
- 08 September 2024
Number of Complaints (Grade 1) - Waste Services
- Published by:
- City of York Council
- Last updated:
- 08 September 2024
Number of Complaints (All Stages) - Waste Services
- Published by:
- City of York Council
- Last updated:
- 08 September 2024
Number of Child Complaints assessed at Grade 1
- Published by:
- City of York Council
- Last updated:
- 08 September 2024
% of Grade 1 4Cs Complaints responded to 'In Time'
- Published by:
- London Borough of Barnet
- Last updated:
- 11 October 2024
Barnet Council’s adult social care service, part of the Adults and Health directorate, provides statutory social care services including: individual care and support; safeguarding; information and...
- Availability:
-
Not released
- Published by:
- Department for Business, Energy and Industrial Strategy
- Last updated:
- 10 February 2016
To log details of the customer call including, name and contact details of the customer, reason for call, advice provided and call outcome. This provides both management information to DECC and...
- Availability:
-
Not released
- Published by:
- UK Trade and Investment
- Last updated:
- 19 December 2013
Customer names, addresses etc.
- Availability:
-
Not released
- Published by:
- Ministry of Defence
- Last updated:
- 31 August 2013
Microsoft Access Database for recording formal and informal complaints
- Published by:
- HM Land Registry
- Last updated:
- 14 July 2020
Transaction Data shows how many customer applications we completed in the previous month. We publish 5 different versions of this dataset. They're normally available to download on the 15th day of...
- Availability:
-
Not released
- Published by:
- Department for Business, Energy and Industrial Strategy
- Last updated:
- 19 December 2013
Data collected at call centre on complaints and referals and advice on energy efficiency.
- Availability:
-
Not released
- Published by:
- Ministry of Justice
- Last updated:
- 12 December 2013
Complaints about IMB members by IMB Members, Staff, detainees or prisoners
- Published by:
- Northern Ireland Statistics and Research Agency
- Last updated:
- 12 March 2013
Covers satisfaction levels with AccessNI's customer service, including Communication, the Customer Service Helpline and the website.
Source agency: Northern Ireland Statistics and Research...