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Hampshire Customer Service Centre Call Statistics

The number of calls to Hampshire's Customer Service Centre

GLA Population Projections - Custom Age Tables

This Excel based tool enables users to query the raw single year of age data so that any age range can easily be calculated without having to carry out often complex, and time consuming formulas...

Deletions Database

Customer level data - this is a list of cases (customer names and National Insurance Numbers) that have been deleted due to exceptions with in the Debt Manager process. Location: GB wide data Time...

North West and West Midlands Area Contacts

Database of woodland owners and managers and other customers and stakeholders in the North West and West Midlands. Names, addresses and emails compiled from grants and licences databases and...

Subject Access Requests

Database containing details of Subject Access Requests for personal information made by pension age customers and disability claims customers.

Dual Running Main Spreadsheet

Customer level details of customer refund information for Central Payment System and Local Payment System Location: GB wide data Time Period: Majority of data held for 14 months Update Frequency:...

Six Month Offer

The Six Month Offer (6MO) was a recruitment subsidy for job seekers that ended in March 2011. The data consists of qualitative research with customers, providers/brokers and employers; three waves...

NI 180 The number of changes of circumstances which affect customers HB/CTB benefit entitlement within the year.

The number of changes to customers HB/CTB benefit entitlement that are processed by the local authority in a year. Source: Department for Work and Pensions (DWP) Publisher: DCLG Floor Targets...

NI 180 - The number of changes of circumstances which affect customers HB/CTB benefit entitlement within the year.

The number of changes to customers HB/CTB benefit entitlement that are processed by the local authority in a year.

Central Payment System Reports

Customer level details of payment rejection reports generated by the departments main system payment system, Central Payment System. Location: GB and Northern Ireland Time Period: Records held for...

National Archives - Calls to the Contact Centre

The Contact Centre is the First Point of Contact (FPoC) for all general enquiries, for the public and members of staff by telephone. It provides information on records and services alike, and...

Pension Credit

Pension Credit Database containing details of customers claiming Pension Credit which is an income related benefit for customers of pensionable age. This information includes Name, National...

Enhanced Transmission Service Enhancements Payment Files

Customer data including DWP's customer bank details which are being transferred on behalf of DWP, Northern Ireland Social Security Agency and other government departments. This includes direct...

Expert Domain Database

Customer level details of cases received from Creditors/Local Offices Location: GB wide data Time Period: Under review Update frequency: Updated Daily Financial Information: Included Data: Customer...

Request for information (requisition) data

This dataset shows: * the 500 customers that send the most applications to us * the number and type of applications we receive and complete * how many requests for information we send to...

Allergy Alerts

Sometimes there will be a problem with a food product that means it should not be sold. Then it might be 'withdrawn' (taken off the shelves) or 'recalled' (when customers are asked to return the...

Payment Recalls

Customer level data containing details of payment recalls Location: GB wide data Time Period: 14 months Update Frequency: Daily Financial Information: Included Data: Customer personal details,...

Failed payment recalls

Customer level data containing details of payment recalls that have failed Location: GB wide data Time Period: 14 months Update Frequency: Daily Financial Information: Included Data: Customer...

Exploratory evaluation of the Next Step service

Data that supports BIS research report no. 97, on a study to evaluate outcomes associated with the Next Step careers and skills advice service. Explored the potential for exploiting the new Next...

Overpayment Archive Database

Archive of customer accounts / debts recorded which cannot be built on Debt Manager. Location: GB wide data Time Period: Under Review Update Frequency: Daily Financial Information: Included Data:...