The number of changes to customers HB/CTB benefit entitlement that are processed by the local authority in a year.
Source: Department for Work and Pensions (DWP)
Publisher: DCLG Floor Targets Interactive
Geographies: Local Authority District (LAD), County/Unitary Authority, Government Office Region (GOR), National
Geographic coverage: England
Time coverage: 2008/09 to 2009/10
Notes: Changes include those that result in an increase in benefit that would have resulted in an underpayment if left unactioned and those that result in a decrease in benefit that would lead to an overpayment if left unactioned. The latter includes a termination of benefit entitlement.