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- Published by:
- Colchester Borough Council
- Last updated:
- 08 August 2020
Customer satisfaction survey results for the Council Tax call centre. Surveys are conducted every quarter and surveying runs for 1 month
- Published by:
- Colchester Borough Council
- Last updated:
- 08 August 2020
Customer Contact Centre performance is measured on the average wait time for calls to be answered in seconds and the average resolution for calls received as a percentage.
The term “Generic”...
- Published by:
- Colchester Borough Council
- Last updated:
- 21 December 2019
Council Tax Customer Satisfaction survey 2018/19 - customer calls conducted quarterly
- Published by:
- Colchester Borough Council
- Last updated:
- 21 December 2019
Our Customer Service Centre runs regular surveys to measure overall satisfaction with the service received. Each survey operates for a month and aims to record the views of as many customers as...
- Published by:
- Colchester Borough Council
- Last updated:
- 21 December 2019
Customer Contact Centre performance is measured on the average wait time for calls to be answered in seconds and the average resolution for calls received as a percentage.
The term “Generic”...
- Published by:
- Colchester Borough Council
- Last updated:
- 21 December 2019
Waste and Recycling Customer Satisfaction survey 2018/19 customer calls conducted quarterly
- Published by:
- Plymouth City Council
- Last updated:
- 12 November 2017
Data showing customer survey results for those in new affordable homes
- Availability:
-
Not released
- Published by:
- Department for Business, Energy and Industrial Strategy
- Last updated:
- 10 February 2016
To log details of the customer call including, name and contact details of the customer, reason for call, advice provided and call outcome. This provides both management information to DECC and...
- Published by:
- Northern Ireland Statistics and Research Agency
- Last updated:
- 12 March 2013
Covers satisfaction levels with AccessNI's customer service, including Communication, the Customer Service Helpline and the website.
Source agency: Northern Ireland Statistics and Research...
- Availability:
-
Not released
- Published by:
- Maritime and Coastguard Agency
- Last updated:
- 12 December 2013
Contains customer contact details, vessel details and emails. Data collection ceased.
- Availability:
-
Not released
- Published by:
- Service Personnel and Veterans Agency
- Last updated:
- 12 December 2013
Details of war pension information drawn from casework
- Availability:
-
Not released
- Published by:
- Rural Payments Agency
- Last updated:
- 12 December 2013
CRM (Customer Records Management) system used to record complaints to the Agency
- Availability:
-
Not released
- Published by:
- Office for National Statistics
- Last updated:
- 12 December 2013
HR
- Availability:
-
Not released
- Published by:
- UK Trade and Investment
- Last updated:
- 19 December 2013
Customer names, addresses etc.
- Published by:
- Colchester Borough Council
- Last updated:
- 08 August 2020
Customer satisfaction survey results for the Colchester Borough Homes call centre
- Published by:
- Colchester Borough Council
- Last updated:
- 21 December 2019
Colchester Borough Homes customer satisfaction survey results 2018/19
- Published by:
- City of York Council
- Last updated:
- 13 July 2024
Overall Customer Centre Satisfaction (%) - CYC.
Customers are offered the chance to leave feedback after they contact the council's Customer Centre over the phone or after...
- Published by:
- City of York Council
- Last updated:
- 13 July 2024
Customer Centre Tickets issued - Parking
- Published by:
- London Borough of Barnet
- Last updated:
- 18 July 2024
The London Borough of Barnet has entered into 2 major new contracts that will save the Barnet taxpayer over £165m over 10 years, and deliver a wide range of service improvements to Barnet...
- Published by:
- HM Land Registry
- Last updated:
- 14 July 2020
Transaction Data shows how many customer applications we completed in the previous month. We publish 5 different versions of this dataset. They're normally available to download on the 15th day of...