The FCA has published general insurance (GI) value measures data for 28 insurers (including both UK and EEA firms) for the year ending 31 August 2019.
The pilot data covers claims frequencies, claims acceptance rates and average claim payouts. The products covered are home (buildings and contents) insurance, home emergency, personal accident and key cover. The data provides users with a wider range of information to assess the value from firms and products. Publishing this data encourages firms to improve product value, with consumers buying more suitable products.