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FCA mandated and voluntary information on current account services - February 2020

Current account providers are publishing better information about the services they offer consumers and small businesses. This follows action by the FCA and the Competition and Markets Authority...

FCA: Comparison of banking providers’ fraud controls

Reducing fraud is a priority for the FCA. We have published information about banks’ fraud controls. It is intended to enable consumers and consumer groups to compare how banks protect their...

FCA Service standards 2019/20

This data gives information about the Financial Conduct Authority's (FCA) performance in a range of areas, both statutory standards (as set by The Financial Services and Markets Act 2000 (FSMA) and...

FCA: Product sales data - 2019 H1

The FCA collects data from the firms it regulates on what products they are selling. Firms operating in the mortgages, retail investments or protection sectors submit product transaction data to...

FCA firm complaints data 2019 H2 (1 July to 31 December 2019)

Financial firms provide data to the FCA every six months about the complaints they have received, what these were about and how they dealt with them. The FCA collects and publishes data at both an...

FCA mandated and voluntary information on current account services - May 2020

Current account providers are publishing better information about the services they offer consumers and small businesses. This follows action by the FCA and the Competition and Markets Authority...

FCA: The retail intermediary market 2019

Financial firms that that provide advice on, or arrange, mortgages, insurance policies or retail investment products for consumers must send the FCA information about their activities on the Retail...

FCA mandated and voluntary information on current account services - August 2019

Current account providers are publishing better information about the services they offer consumers and small businesses. This follows action by the FCA and the Competition and Markets Authority...

FCA: Mortgage lending statistics - September 2019

The FCA and the Prudential Regulatory Authority (PRA) both have responsibility for the regulation of mortgage lenders and administrators. They jointly publish the mortgage lending statistics every...

FCA Understanding mortgage prisoners

Following the FCA's Policy Statement on the changes to the responsible lending rules, it has published further data on the mortgage prisoner population. The FCA's Mortgage Market Study estimated...

FCA: Mortgage lending statistics - March 2020

The FCA and the Prudential Regulatory Authority (PRA) both have responsibility for the regulation of mortgage lenders and administrators. They jointly publish the mortgage lending statistics every...

FCA firm complaints data H2 2018 (1 July to 31 December 2018)

Financial firms provide data to the FCA every six months about the complaints they have received, what these were about and how they dealt with them. The FCA collects and publishes data at both an...

FCA: Mortgage lending statistics - June 2019

The FCA and the Prudential Regulatory Authority (PRA) both have responsibility for the regulation of mortgage lenders and administrators. They jointly publish the mortgage lending statistics every...

FCA mandated and voluntary information on current account services - November 2019

Current account providers are publishing better information about the services they offer consumers and small businesses. This follows action by the FCA and the Competition and Markets Authority...

FCA Changes to overdraft charges

From April 2020, banks can only charge for overdraft users a simple annual interest rate – without additional fees and charges. All users of unarranged overdrafts will be better off or see no...

FCA: The retail intermediary market 2018

Financial firms that that provide advice on, or arrange, mortgages, insurance policies or retail investment products for consumers must send the FCA information about their activities on the Retail...

FCA: Mortgage lending statistics - December 2019

The FCA and the Prudential Regulatory Authority (PRA) both have responsibility for the regulation of mortgage lenders and administrators. They jointly publish the mortgage lending statistics every...

FCA: Retirement income market data 2018/19

The FCA has been collecting data on the retirement income market since April 2015. The data enable the FCA to monitor developments in the market, for example, to gain insights into what action...

FCA firm complaints data 2019 H1 (1 January to 30 June 2019)

Financial firms provide data to the FCA every six months about the complaints they have received, what these were about and how they dealt with them. The FCA collects and publishes data at both an...