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HMRC How we resolve tax disputes

The Tax Assurance Commissioner’s annual report for 2012-13. This report outlines HMRC’s the department’s performance in resolving disputes with taxpayers for the period from August 2012 to March...

Resolving workplace disputes: a consultation. Impact assessment

Underlying table and figure data from the Resolving workplace disputes: a consultation. Impact assessment [URN 11/512]

Customer Disputes Overpayment Decision

Customer level data - identifying where the customer has appealed against the overpayment decision and stopped recovery action pending the appeal result. Location: GB wide data Time Period: 14...

Labour Disputes

UK breakdown of labour disputes covering: number of working days lost and number of stoppages. The statistics relate to both 'strikes' and 'lockouts'. Source agency: Office for National...

Queries and disputes related to fee for Intervention

HSE operates a Fee for Intervention (FFI) cost recovery scheme, which came into effect on 1 October 2012. Under the FFI scheme, HSE can recover all of the costs it incurs from dealing with...

DBS upheld and not upheld dispute volumes 2008-2013

Datset includes DBS upheld and not upheld dispute volumes covering 2008 to July 2013. Produced as part of our transparency committment.

Disclosure and Barring Service response times for complaints, enquiries and disputes

Data relating to DBS responses to complaints, enquiries and disputes measured against performance standards.

% of payments processed within 30 days (including disputed invoices)

% of payments processed within 30 days (including disputed invoices) *This indicator has been discontinued

% of supplier invoices paid within 30 days (including disputed)

% of supplier invoices paid within 30 days (including disputed) This data along with the [__interest paid (£) to suppliers due to late payment of...

Cases Closed by ASB Hub within Period - Resolved

Cases Closed by ASB Hub within Period - Resolved *This indicator has been discontinued

Royal Mail Statutory Pension Scheme

Details held by scheme administrators (PSC) under agreement to the Cabinet Office for 400k active, deferred and pensioner members of the RMSPS. Information held on Internal disputes and...

STREET LIGHTING - % issues resolved within target time (SLA)

STREET LIGHTING - % issues resolved within target time (SLA)

Complaints about how Passenger Focus resolved a complaint appeal January 2009 - July 2014

This data concerns complaints made to Passenger Focus about the way in which Passenger Focus resolved a complaint appeal on behalf of a passenger. This data provides information about both the...

% of contacts to ASC Community Team that are resolved with information/advice/guidance (IAG)

% of contacts to ASC Community Team that are resolved with information/advice/guidance (IAG)

STREET LIGHTING - Average time taken to resolve issues (Working days)

STREET LIGHTING - Average time taken to resolve issues (Working days)

GRAFFITI - Average time taken to resolve offensive issues (Working days) - (YTD)

GRAFFITI - Average time taken to resolve offensive issues (Working days) - (YTD)

NI 014 - Avoidable contact: the proportion of customer contact that is of low or no value to the customer the council failing to do something or do something right for the customer

The indicator will measure the total number of customer contacts against the total number of resolved customer requests, expressed as a percentage.

Victims of Overseas Terrorism Compensation Scheme Cases Resolved (CICA)

Information on the compensation application outcomes for victims of overseas terrorism. Data contains personal details of applicants, case type, reasons and numbers of rejections, amount of award.

Criminal Injuries Compensation Authority - cases resolved 2013-14

Anonymised data on cases resolved by CICA from April 2013 to March 2014 Claims are assessed against the Criminal Injuries Compensation Scheme in use at the time of the application. Injuries...

GRAFFITI - Average time taken to resolve non-offensive issues (Working days) - (YTD)

GRAFFITI - Average time taken to resolve non-offensive issues (Working days) - (YTD)