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Comparing customer service quality

Comparing the quality of customer service. Based on Ofcom's annual research into customer satisfaction. Includes Reasons to Complain data and Complaints Handling data.

Reasons for leaving last job

This release gives information on the reasons why people left their main jobs, focusing on whether the reason they left was voluntary or involuntary. Trends in the rate of people leaving their main...

DRR (Duly Reasoned Requests)

This is a list of Duly Reasoned Requests from other countries wishing to send wastes for disposal in England Attribution statement: © Environment Agency copyright and/or database right 2016. All...

Energy Saving Advice Service (ESAS) - Customer Relationship Management (CRM) database

To log details of the customer call including, name and contact details of the customer, reason for call, advice provided and call outcome. This provides both management information to DECC and...

Customers

GBCC - Customers of GBCC

NHS Workforce - Reasons for Leaving, Staff Movements

NHS Hospital & Community Health Service (HCHS) monthly workforce statistics - Provisional Statistics: Timeseries of Reasons for Leaving and Staff Movements

WFD RBMP2 Reasons for deterioration

This dataset contains reasons for deterioration (RFD) data produced to support the cycle 2 river basin management plans. It contains water bodies that have deteriorated from 'Good' or 'High' to...

Customer Agreements

FCO(S) - Agreements with customers

WFD Catchment Management Information England - Reasons for Failure

This record is for Approval for Access product AfA318 WFD Catchment Management Information England - Reasons for Failure. This dataset sets out the different units used for managing the Water...

Reasonable Adjustments

Contains details of equipment provided to employees for non standard adjustments to work stations such as voice recognition software, monitors and non IT items such as orthopaedic chairs and names...

Customer Contact

Information on customer contacts with the Council, including telephone, email, face-to-face and online contacts.

Customer Access Points

Spatial dataset of Durham County Council Customer Access Points. Please see http://www.durham.gov.uk/article/1909/Customer-Access-Points for more information.

Customer Feedback Handler

Database to record customer feedback. The database records details of customers who have contacted DWP with compliments, complaints and suggestions. The system records Name, National Insurance...

WFD RBMP2 Reasons for Not Achieving Good Status

This dataset contains reasons for not achieving good status (RNAGS) data produced to support the cycle 2 river basin management plans. It contains water body elements that have a classification...

AccessNI Customer Survey

Covers satisfaction levels with AccessNI's customer service, including Communication, the Customer Service Helpline and the website. Source agency: Finance and Personnel (Northern...

Customer contact information dataset

Customer contact data helps support the provision of the corporate data as well as assisting customers with their dealings with IPO. For example contacting customers regarding - acceptance or...

Customer Disputes Overpayment Decision

Customer level data - identifying where the customer has appealed against the overpayment decision and stopped recovery action pending the appeal result. Location: GB wide data Time Period: 14...

Council Tax Customer Satisfaction

Council Tax Customer Satisfaction survey 2018/19 - customer calls conducted quarterly

AccessNI Customer Survey

Covers satisfaction levels with AccessNI's customer service, including Communication, the Customer Service Helpline and the website. Source agency: Northern Ireland Statistics and Research...

Customer contact information dataset

Data held within the Customer relationship management database containing data on customers and partners.