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Customer Service help desk statistics

Service desk performance statistics against operational KPIs

Customer contact information dataset

Customer contact data helps support the provision of the corporate data as well as assisting customers with their dealings with IPO. For example contacting customers regarding - acceptance or...

Customer contact information dataset

Customer contact data helps support the provision of the corporate data as well as assisting customers with their dealings with Companies House. For example contacting customers regarding -...

Customers

GBCC - Customers of GBCC

Help to Buy (equity loan) scheme and Help to Buy: NewBuy statistics

Statistics on both Help to Buy (Equity Loan Scheme) and Newbuy. Source agency: Communities and Local Government Designation: Official Statistics not designated as National Statistics Language:...

Customer Agreements

FCO(S) - Agreements with customers

Customer Contact

Information on customer contacts with the Council, including telephone, email, face-to-face and online contacts.

Help to Buy (Equity Loan Scheme)

Monthly statistics on Help to Buy (Equity Loan Scheme). Source agency: Communities and Local Government Designation: Official Statistics not designated as National Statistics Language:...

Customer Access Points

Spatial dataset of Durham County Council Customer Access Points. Please see http://www.durham.gov.uk/article/1909/Customer-Access-Points for more information.

Customer Feedback Handler

Database to record customer feedback. The database records details of customers who have contacted DWP with compliments, complaints and suggestions. The system records Name, National Insurance...

Number of Early Help Assessments initiated

Number of Early Help Assessments initiated

Council Tax Customer Satisfaction

Council Tax Customer Satisfaction survey 2018/19 - customer calls conducted quarterly

AccessNI Customer Survey

Covers satisfaction levels with AccessNI's customer service, including Communication, the Customer Service Helpline and the website. Source agency: Finance and Personnel (Northern...

Customer Disputes Overpayment Decision

Customer level data - identifying where the customer has appealed against the overpayment decision and stopped recovery action pending the appeal result. Location: GB wide data Time Period: 14...

Customer contact information dataset

Data held within the Customer relationship management database containing data on customers and partners.

Customer Experience Survey

A survey of HMRC's customers experience. Updated: quarterly.

Customer Contact Records system

Student Loans Company Limited's Customer Contact operational data. Contains data on contacts made by customers.

AccessNI Customer Survey

Covers satisfaction levels with AccessNI's customer service, including Communication, the Customer Service Helpline and the website. Source agency: Northern Ireland Statistics and Research...

Customer Contacts Database

Contains customer contact details, vessel details and emails. Data collection ceased.

Customer Complaints database

CRM (Customer Records Management) system used to record complaints to the Agency