2,088
results found
- Published by:
- London Borough of Barnet
- Last updated:
- 26 January 2025
The attached report provides information regarding Customer Service Performance.
The first tab provides information on the Key Performance Indicators and other Performance Indicators
The...
- Published by:
- Colchester Borough Council
- Last updated:
- 21 December 2019
Customer Contact Centre performance is measured on the average wait time for calls to be answered in seconds and the average resolution for calls received as a percentage.
The...
- Published by:
- Colchester Borough Council
- Last updated:
- 08 August 2020
Customer Contact Centre performance is measured on the average wait time for calls to be answered in seconds and the average resolution for calls received as a percentage.
The...
- Published by:
- Department for Environment, Food and Rural Affairs
- Last updated:
- 13 June 2024
This dashboard shows information about how the Customer registrations for County Parish Holding allocations service is currently performing.
This is a "beta" service.
The dashboard shows number...
- Published by:
- Defence Infrastructure Organisation
- Last updated:
- 09 May 2014
These Key Performance Indicators (KPI) were developed after consultation with UK Service Family Accommodation key stakeholders, including representatives of Service families. The KPIs provide...
- Published by:
- HM Revenue and Customs
- Last updated:
- 12 August 2013
Data on HMRC's Customer Experience Scores, measuring the customer experience that the tax system is simple and even-handed.
See the "full description" link below to go to the page on the HMRC...
- Published by:
- Great Britain-China Centre
- Last updated:
- 10 February 2016
GBCC - Customers of GBCC
- Published by:
- Home Office
- Last updated:
- 07 January 2016
This record contains data on the performance against service standards in relation to: performance against service standards in relation to replies to MP letters; outstanding out of service...
- Published by:
- HM Revenue and Customs
- Last updated:
- 17 December 2024
Publication of information on Non-consolidated Performance Related Pay data for departments and their agencies in respect of the performance year 2010-11 onwards.
- Published by:
- FCDO Services
- Last updated:
- 10 February 2016
FCO(S) - Agreements with customers
- Published by:
- London Borough of Barnet
- Last updated:
- 26 January 2025
This provides the underlying data and volumes behind the reported performance of CSG Customer Service and presented quarterly to the Performance and Contract Management Commitee.
- Published by:
- Calderdale Metropolitan Borough Council
- Last updated:
- 16 June 2021
Information on customer contacts with the Council, including telephone, email, face-to-face and online contacts.
- Published by:
- Durham County Council
- Last updated:
- 07 October 2024
Spatial dataset of Durham County Council Customer Access Points. Please see http://www.durham.gov.uk/article/1909/Customer-Access-Points for more information.
- Published by:
- Department for Work and Pensions
- Last updated:
- 12 December 2013
Database to record customer feedback. The database records details of customers who have contacted DWP with compliments, complaints and suggestions. The system records Name, National Insurance...
- Published by:
- HM Revenue and Customs
- Last updated:
- 10 May 2014
Report on HMRC's performance
We look at a range of compliance, operational and customer service measures throughout the year to assess our performance.
- Published by:
- Colchester Borough Council
- Last updated:
- 21 December 2019
Council Tax Customer Satisfaction survey 2018/19 - customer calls conducted quarterly
- Published by:
- Department of Finance and Personnel
- Last updated:
- 18 April 2014
Covers satisfaction levels with AccessNI's customer service, including Communication, the Customer Service Helpline and the website.
Source agency: Finance and Personnel (Northern...
- Published by:
- Intellectual Property Office
- Last updated:
- 12 December 2013
Customer contact data helps support the provision of the corporate data as well as assisting customers with their dealings with IPO. For example contacting customers regarding - acceptance or...
- Published by:
- Department for Work and Pensions
- Last updated:
- 12 December 2013
Customer level data - identifying where the customer has appealed against the overpayment decision and stopped recovery action pending the appeal result.
Location: GB wide data
Time Period: 14...
- Published by:
- Met Office
- Last updated:
- 12 December 2013
Data held within the Customer relationship management database containing data on customers and partners.