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Correspondence casework

All external correspondence and internal briefing requests are recorded and performance in responding is monitored.

Correspondence Tracking System

System for recording correspondence

Correspondence Recording System (CRS)

Correspondence Recording System - Summary details of who has contacted the Agency (name, address, organisation) and brief overview of issues.

East Asia Office Customer Correspondence

Customer correspondence

College Notice to Improve Correspondence

College Notice to Improve Correspondence

Correspondence Case Record – Treat Official

Correspondence received from members of the public which will be answered by locally by the relevant FSA business area.

MoJ Ministerial correspondence tracker

Database for tracking and monitoring ministerial correspondence logged under name and addressee of author, campaign, subject heading (e.g. criminal justice system, devolution, family justice, fees...

Respond Correspondence

Record of customer contact with Customer Enquiry Unit and other DSA branches excluding Chief Executive's Office.

Complaints and MP/MLA Correspondence received by Land & Property Services 2022-2023

Complaints and MP/MLA Correspondence received by Land & Property Services 2022-2023

Complaints and MP/MLA Correspondence received by Land & Property Services 2023-2024

Complaints and MP/MLA Correspondence received by Land & Property Services 2023-2024

Complaints and MP/MLA Correspondence received by Land & Property Services 2024-2025

Complaints and MP/MLA Correspondence received by Land & Property Services 2024-2025

Complaints and MP/MLA Correspondence received by Land & Property Services 2016-2021

Number of Complaints and MP/MLA Correspondence received by Land & Property Services 2016-2021

Complaints and MP/MLA Correspondence received by Land & Property Services 2016-2021

Number of Complaints and MP/MLA Correspondence received by Land & Property Services 2016-2021

Parliamentary and correspondence cases

Monthly statistics covering volume of correspendence recieved

Department for Environment, Food and Rural Affairs (Defra) Customer Contact Unit (CCU) correspondence tracking system

Department for Environment, Food and Rural Affairs (Defra) Customer Contact Unit (CCU) correspondence tracking system

Flood Risk for Extreme Events (FREE) The Flood Action Team (FLoAT) project: Aerial images corresponding to the June/July 2007 Flood Events in the UK

The Flood Action Team (FLoAT) project is intended to collate a variety of data collected during the June and July 2007 Flood events in the UK (e.g. Tewkesbury event in 2007). This project is funded...

Flood Risk for Extreme Events (FREE) The Flood Action Team (FLoAT) project: Aerial images corresponding to the June/July 2007 Flood Events in the UK

The Flood Action Team (FLoAT) project is intended to collate a variety of data collected during the June and July 2007 Flood events in the UK (e.g. Tewkesbury event in 2007). This project is funded...

Chapter

Correspondence handling and tracking system for parliamentary questions, official correspondence, public enquiries and freedom of information requests.

Chapter

Chapter - Correspondence and PQ handling system - storing records of correspondence and emails addressed to Ministers from MPs and members of the public and PQs addressed to Ministers by Members of...

Respond Database

Archive of details of non-official correspondence.