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        Call Quality System

        Published by:
        The Pensions Regulator
        Last updated:
        12 December 2013

        The Call Quality System contains details of all phone calls that are made to and from the regulator's customer support teams. This information will include personal data about the call (e.g. phone...

        No cold-calling zones

        Published by:
        Bristol City Council
        Last updated:
        18 July 2024

        No cold-calling zones within the Bristol boundary.No cold-calling zones aim to deter uninvited doorstep traders from calling at houses within the zone.

        Call Recording System

        Published by:
        Driving Standards Agency
        Last updated:
        12 December 2013

        Audio recording of customer calls made to the contact centre related to DSA services.

        101 Call Handling

        Published by:
        Home Office
        Last updated:
        19 November 2014

        Data includes the number of 101 calls taken by each police force area, plus the response times, abandonment rates and explanation for these.

        No Cold Calling Zones

        Published by:
        Norfolk County Council
        Last updated:
        10 February 2016

        A no cold calling zone is a designated area where the resident community declare they no longer wish to accept traders calling at their home without an appointment. The zone is designated via the...

        Calls for Service - Litter

        Published by:
        City of York Council
        Last updated:
        29 October 2018

        Calls for Service - Litter *This indicator is discontinued

        Calls for Service - Noise

        Published by:
        City of York Council
        Last updated:
        29 October 2018

        Calls for Service - Noise *This indicator has been discontinued

        Calls for Service - Cleansing

        Published by:
        City of York Council
        Last updated:
        24 September 2020

        Calls for Service - Cleansing *This indicator has been discontinued

        YCC % Calls Answered - TOTAL

        Published by:
        City of York Council
        Last updated:
        20 January 2025

        YCC % Calls Answered - TOTAL *This indicator has been discontinued

        YCC & Benefits % Calls Answered - TOTAL

        Published by:
        City of York Council
        Last updated:
        20 January 2025

        YCC & Benefits % Calls Answered - TOTAL

        Consumer Concerns: Experience of nuisance calls

        Published by:
        Ofcom
        Last updated:
        08 October 2020

        Data collected from a face-to-face survey of UK consumers about their concerns, issues or problems in the communications market, specifically with regard to nuisance calls. We are considering...

        YCC Number of calls offered - Parking

        Published by:
        City of York Council
        Last updated:
        20 January 2025

        YCC Number of calls offered - Parking

        NYP Recorded ASB Calls for Service

        Published by:
        City of York Council
        Last updated:
        20 January 2025

        NYP Recorded ASB Calls for Service

        Hampshire Customer Service Centre Call Statistics

        Published by:
        Hampshire County Council
        Last updated:
        10 May 2014

        The number of calls to Hampshire's Customer Service Centre

        Cold Calling Controlled Zones

        Published by:
        City of York Council
        Last updated:
        13 February 2020

        Cold Calling Controlled Zones in York. *Please note that the data published within this dataset is a live API link to CYC's GIS server. Any changes made to the master copy of the data will be...

        % of external calls answered within 20 seconds - CYC

        Published by:
        City of York Council
        Last updated:
        19 August 2021

        % of external calls answered within 20 seconds - CYC. This quarterly figure shows the council's speed of reaction by calculating the percentage of number of calls answered within 20 seconds out of...

        DTrgA Business Continuity Call Out List

        Published by:
        Ministry of Defence
        Last updated:
        12 December 2013

        Business Continuity Call Out List

        Benefits % calls answered in 20 seconds - TOTAL

        Published by:
        City of York Council
        Last updated:
        20 January 2025

        Benefits % calls answered in 20 seconds - TOTAL

        Lichfield District Council Call for Sites

        Published by:
        Lichfield District Council
        Last updated:
        23 August 2024

        The Call for Sites of Lichfield District Council. Captured as polygons against the Open Source Base Mapping. All data released is open source with all restricted data removed.

        NYP Recorded ASB Calls for Service - Environmental

        Published by:
        City of York Council
        Last updated:
        25 November 2018

        NYP Recorded ASB Calls for Service - Environmental *This indicator has been discontinued