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NI 014 - Avoidable contact: the proportion of customer contact that is of low or no value to the customer the council failing to do something or do something right for the customer

The indicator will measure the total number of customer contacts against the total number of resolved customer requests, expressed as a percentage.

DESNZ: Prompt Payment Data

Percentage of invoices DESNZ paid within 5 days and within 30 days of receipt. The data is in yearly quarters.

DSIT: Prompt Payment Data

Percentage of invoices DSIT paid within 5 days and within 30 days of receipt. The data is in yearly quarters.

NI 189 - Flood and coastal erosion risk management

Percentage of agreed actions to implement long term flood and coastal erosion risk management plans that are being undertaken satisfactorily.

NI 039 - Rate of hospital admissions per 100,000 for alcohol related harm

Year-on-year percentage change in the rate of alcohol related admissions per 100,000 population using Hospital Episode Statistics.

NI 124 - People with a long-term condition supported to be independent and in control of their condition

The percentage of people with a long-term condition who are 'supported by people providing health and social care services to be independent and in control of their condition'.

NI 192 - Household waste recycled and composted

Indicator measuring the percentage of household waste arisings which have been sent by the Authority for reuse, recycling, composting or treatment by anaerobic digestion.

NI 068 - Referrals to children's social care going on to initial assessment.

The number of children whose cases go on to initial assessments against the number of children referred to children's social services departments, expressed as a percentage.

NI 182 - Satisfaction of business with local authority regulatory services

The percentage of satisfied customers with regulatory services. The term regulatory services corresponds to local authority core functions of trading standards, environmental health and licensing:

NI 052b - Take up of school lunches - Secondary School

Percentage of pupils on the school roll who eat a lunch at school that is provided by the school or local authority (including those in receipt of a free school meal).

NI 052a - Take up of school lunches - Primary School

Percentage of pupils on the school roll who eat a lunch at school that is provided by the school or local authority (including those in receipt of a free school meal).

NI 052 - Take up of school lunches

Percentage of pupils on the school roll who eat a lunch at school that is provided by the school or local authority (including those in receipt of a free school meal).

DCLG Places Survey: NI 017 Perceptions of anti-social behaviour

Percentage of respondents with a high level of perceived anti-social behaviour. DCLG places survey NB This and all other National Indicators were discontinued in 2010.

NI 113b - Prevalence of Chlamydia in under 25 year olds - Positive diagnoses of Chlamydia in under 25 year olds

Number of episodes of Chlamydia diagnosed for males and females aged 15 -19 against the local population of all 15 to 19 years olds, expressed as a percentage.

NI 113 - Prevalence of chlamydia in under 25 year olds

Number of episodes of Chlamydia diagnosed for males and females aged 15 -19 against the local population of all 15 to 19 years olds, expressed as a percentage.

NI 113a - Prevalence of Chlamydia in under 25 year olds -Testing of Chlamydia in under 25 year olds

Number of episodes of Chlamydia diagnosed for males and females aged 15 -19 against the local population of all 15 to 19 years olds, expressed as a percentage.

Sensitive habitats where critical loads for acidification and eutrophication were exceeded: 1996 to 2008

Sensitive habitats where critical loads for acidification and eutrophication were exceeded: 1996 to 2008 Percentage area of sensitive habitats with exceedance of acidity critical loads

Home Office prompt payment data

Quarterly data show show the percentage of invoices to Home Office paid within 5 and 30 working days of receipt, from April 2015 onward.

NI 103: Special Educational Needs – statements issued within 26 weeks

This is a new publication that presents national and LA level figures from the previous academic year for National Indicator 103. This indicator has two separate elements; A) The percentage of...

NI 186 Per capita CO2 emissions in the LA area

Percentage reduction of the per capita CO2 emissions in the Local Authority Area: The indicator being assessed will comprise of an annual reduction in CO2 emissions across an agreed set of sectors...