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- Published by:
- Leeds City Council
- Last updated:
- 04 August 2021
A dataset showing organisations which provide a support service. This dataset includes local and national organisations, their locations, contact details and the type of support they provide where...
- Published by:
- Great Britain-China Centre
- Last updated:
- 10 February 2016
GBCC - Customers of GBCC
- Published by:
- Department for Work and Pensions
- Last updated:
- 12 December 2013
Employment and Support Allowance (ESA) Database contains details of customers claiming ESA, an integrated contributory and income-related allowance for customers claiming benefit on the grounds of...
- Published by:
- Colchester Borough Council
- Last updated:
- 08 August 2020
Our Contact & Support centre regularly surveys customers to measure satisfaction with the telephone service received. Each survey period runs for 1 month and aims to record the views of as...
- Published by:
- FCDO Services
- Last updated:
- 10 February 2016
FCO(S) - Agreements with customers
- Published by:
- Durham County Council
- Last updated:
- 07 October 2024
Spatial dataset of Durham County Council Customer Access Points. Please see http://www.durham.gov.uk/article/1909/Customer-Access-Points for more information.
- Published by:
- Calderdale Metropolitan Borough Council
- Last updated:
- 16 June 2021
Information on customer contacts with the Council, including telephone, email, face-to-face and online contacts.
- Published by:
- Department for Work and Pensions
- Last updated:
- 12 December 2013
Database to record customer feedback. The database records details of customers who have contacted DWP with compliments, complaints and suggestions. The system records Name, National Insurance...
- Published by:
- Department for Business, Energy and Industrial Strategy
- Last updated:
- 10 February 2016
To log details of the customer call including, name and contact details of the customer, reason for call, advice provided and call outcome. This provides both management information to DECC and...
- Published by:
- Colchester Borough Council
- Last updated:
- 21 December 2019
Council Tax Customer Satisfaction survey 2018/19 - customer calls conducted quarterly
- Published by:
- Department of Finance and Personnel
- Last updated:
- 18 April 2014
Covers satisfaction levels with AccessNI's customer service, including Communication, the Customer Service Helpline and the website.
Source agency: Finance and Personnel (Northern...
- Published by:
- Department for Work and Pensions
- Last updated:
- 12 December 2013
Customer level data - identifying where the customer has appealed against the overpayment decision and stopped recovery action pending the appeal result.
Location: GB wide data
Time Period: 14...
- Published by:
- Met Office
- Last updated:
- 12 December 2013
Data held within the Customer relationship management database containing data on customers and partners.
- Published by:
- Student Loans Company Limited
- Last updated:
- 12 December 2013
Student Loans Company Limited's Customer Contact operational data. Contains data on contacts made by customers.
- Published by:
- Northern Ireland Statistics and Research Agency
- Last updated:
- 18 April 2014
Covers satisfaction levels with AccessNI's customer service, including Communication, the Customer Service Helpline and the website.
Source agency: Northern Ireland Statistics and Research...
- Published by:
- HM Revenue and Customs
- Last updated:
- 10 February 2016
A survey of HMRC's customers experience. Updated: quarterly.
- Published by:
- Maritime and Coastguard Agency
- Last updated:
- 12 December 2013
Contains customer contact details, vessel details and emails. Data collection ceased.
- Published by:
- Rural Payments Agency
- Last updated:
- 12 December 2013
CRM (Customer Records Management) system used to record complaints to the Agency
- Published by:
- Ofcom
- Last updated:
- 08 October 2020
Comparing the quality of customer service. Based on Ofcom's annual research into customer satisfaction. Includes Reasons to Complain data and Complaints Handling data.
- Published by:
- Vehicle and Operator Services Agency
- Last updated:
- 12 December 2013
Lotus notes application holds customer info for HGV & PSV operators who already are/have expressed interest in Designated Premises or Authorised Testing Facilities. Allows tracking of...