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        Comparing customer service quality

        Comparing the quality of customer service. Based on Ofcom's annual research into customer satisfaction. Includes Reasons to Complain data and Complaints Handling data.

        HM Revenue & Customs Receipts

        Provides monthly and annual historical records on all HMRC Tax & NIC receipts, and Tax Credit payments. Previously listed under 'Revenue-based Taxes and Benefits: Tax receipts and...

        Customers

        GBCC - Customers of GBCC

        Customer Agreements

        FCO(S) - Agreements with customers

        Customer Contact

        Information on customer contacts with the Council, including telephone, email, face-to-face and online contacts.

        Customer Access Points

        Spatial dataset of Durham County Council Customer Access Points. Please see http://www.durham.gov.uk/article/1909/Customer-Access-Points for more information.

        Customer Feedback Handler

        Database to record customer feedback. The database records details of customers who have contacted DWP with compliments, complaints and suggestions. The system records Name, National Insurance...

        AddressBase Premium

        Our flagship address database, AddressBase® Premium gives you the most up to date, accurate information about addresses, properties and land areas. You'll be more efficient - making it easier and...

        Council Tax Customer Satisfaction

        Council Tax Customer Satisfaction survey 2018/19 - customer calls conducted quarterly

        AccessNI Customer Survey

        Covers satisfaction levels with AccessNI's customer service, including Communication, the Customer Service Helpline and the website. Source agency: Finance and Personnel (Northern...

        Customer contact information dataset

        Customer contact data helps support the provision of the corporate data as well as assisting customers with their dealings with IPO. For example contacting customers regarding - acceptance or...

        Customer Disputes Overpayment Decision

        Customer level data - identifying where the customer has appealed against the overpayment decision and stopped recovery action pending the appeal result. Location: GB wide data Time Period: 14...

        Customer contact information dataset

        Data held within the Customer relationship management database containing data on customers and partners.

        Customer Contact Records system

        Student Loans Company Limited's Customer Contact operational data. Contains data on contacts made by customers.

        Customer Experience Survey

        A survey of HMRC's customers experience. Updated: quarterly.

        AccessNI Customer Survey

        Covers satisfaction levels with AccessNI's customer service, including Communication, the Customer Service Helpline and the website. Source agency: Northern Ireland Statistics and Research...

        Customer Contacts Database

        Contains customer contact details, vessel details and emails. Data collection ceased.

        Customer Complaints database

        CRM (Customer Records Management) system used to record complaints to the Agency

        Customer contact information dataset

        Customer contact data helps support the provision of the corporate data as well as assisting customers with their dealings with Companies House. For example contacting customers regarding -...

        Customer Relationship Management (CRM)

        Lotus notes application holds customer info for HGV & PSV operators who already are/have expressed interest in Designated Premises or Authorised Testing Facilities. Allows tracking of...