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Hydrocarbon Oils Bulletin

Provides details of the quantities of products that have had UK excise duty paid on them and revenue receipts. Source agency: HM Revenue and Customs Designation: National...

UK Overseas Trade Statistics

This publication provides details of the overseas trade in goods statistics (OTS) of the United Kingdom (UK) which are published as National Statistics by HM Revenue and Customs. The OTS are a...

Customers

GBCC - Customers of GBCC

Alcohol Bulletin

Monthly statistics on clearances of alcohol products and duty receipts for the UK. Previously listed under 'Alcohol Duties Statistical Bulletin'. Source agency: HM Revenue and...

Tobacco Bulletin

Monthly statistics on clearances of cigarettes & tobacco products and duty receipts for the UK. Previously listed under 'Tobacco Duties Statistical Bulletin'. Source agency: HM Revenue and...

National Archives Customer Satisfaction

Details of onsite satisfaction levels recorded for the National Archives public services, along with results of customer telephone survey

Customer Data Management System

Customer names, addresses, services delivered, interactions etc.

National Archives - Customer complaints

Feedback from customers using the services of the National Archives

Wood Production and Trade

Provisional UK statistics on timber removals, deliveries, production of primary wood products and trade in wood and wood products. Source agency: Forestry Commission Designation: National...

Product Recalls and Withdrawals

If there is a problem with a food product that means it should not be sold, then it might be 'withdrawn' (taken off the shelves) or 'recalled' (when customers are asked to return the product). The...

National Archives Customer online satisfaction

Data recorded regarding online satisfaction levels for the National Archives website

National Archives - Legislation.gov.uk customer satisfaction

Details of customer satisfaction recorded for National Archives Legislation.gov.uk

National Archives Customer Feedback and Complaints

Provided information about customer feedback and complaints for the National Archives from April 2013.

HMRC reviews and appeals

Paper containing information and analysis about reviews of, and appeals against, HMRC’s tax decisions. Where a customer disagrees with a decision made by HM Revenue & Customs (HMRC), they...

Customer Information System

The Customer Information System contains a record for all individuals who have registered and been issued with a National Insurance number. Under the Social Security Act 1948, all individuals that...

AccessNI Customer Survey

Covers satisfaction levels with AccessNI's customer service, including Communication, the Customer Service Helpline and the website. Source agency: Finance and Personnel (Northern...

Customer/Contractor Data

Providing supplier data and validation of that data to other parts of the DFMS

Customer Feedback Handler

Database to record customer feedback. The database records details of customers who have contacted DWP with compliments, complaints and suggestions. The system records Name, National Insurance...

Customer relationship management

Personal information captured within the CRM system, relating to people contacting the Public Enquiries Team.

Insurance Premium Tax Bulletin

Produced monthly by HM Revenue & Customs. Provides details of the amount of standard and higher rate tax declared each month and the value of revenue collected. Source agency: HM Revenue and...