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National Archives - Customer complaints

Feedback from customers using the services of the National Archives

The National Archives - Directors' Expenses

This document shows all expenses claimed by our directors from April 2009. All travel was in economy class.

Brecon Beacons National Park Authority INSPIRE View Service.

Brecon Beacons National Park Authority INSPIRE View Service. Use of this data is subject to the terms and conditions found within the metadata of individual datasets. Use of most of the data is...

Brecon Beacons National Park Authority INSPIRE Download Service.

Brecon Beacons National Park Authority INSPIRE View Service. Use of this data is subject to the terms and conditions found within the metadata of individual datasets. Use of most of the data is...

National Archives - Sustainable Development Targets

See information regarding The National Archives' sustainable development targets for 2011-12.

National Archives Customer online satisfaction

Data recorded regarding online satisfaction levels for the National Archives website

The National Archives - OSCAR Spending Data

This spreadsheet gives the most recent actual and forecast income and expenditure for the current financial year that The National Archives has submitted to Treasury. OSCAR is used by the...

The National Archives - documents delivered onsite

The number of documents delivered onsite at the National Archives in Kew since April 2010

The National Archives - documents delivered online

The number of documents delivered online by The National Archives since April 2010

National Archives - Legislation.gov.uk customer satisfaction

Details of customer satisfaction recorded for National Archives Legislation.gov.uk

The National Archives - responses to FOI requests

Quarterly breakdown of FOI responses answered within the statutory timeframe in 2010-11 and 2011-12

National Archives: Record transfer report

The file shows the data provided by those 21 bodies that transfer 90% of the records sent to The National Archives each year, in A-Z order. The data from the remaining 63 bodies that are included...

National Archives - explanation of monthly spend

An explanation of National Archives monthly spend.

National Archives - Calls to the Contact Centre

The Contact Centre is the First Point of Contact (FPoC) for all general enquiries, for the public and members of staff by telephone. It provides information on records and services alike, and...

National Archives - Workforce Management Data

The data in the file providing workforce management information shows the number of people we employ (headcount) and the full-time equivalent each month. The report includes the number of...

The National Archives - salaries over £58,200

Details of National Archives staff with salaries over £58,200

National Archives Customer Feedback and Complaints

Provided information about customer feedback and complaints for the National Archives from April 2013.

National Archives - Annual Accessions to Repositories

The National Archives collects information from over two hundred record repositories throughout the British Isles about manuscript accessions received in the previous twelve months through their...

The National Archives - GPC spend data

Details of GPC spend for the National Archives from April 2011

National Archives - Gender Pay Gap

Gender Pay Gap Details - The National Archives