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Freedom of Information Act 2000: statistics on implementation in central government

Quarterly statistical releases on the handling of requests for information made under the Act by 43 central government bodies, including all departments of state. Figures are derived from manual...

Agreed International Aid Transparency Initiative (IATI) Implementation Plan

FCO plan to reach IATI standard for publication of Official Development Assistance Data

Neighbourhood Planning Implementation grant agreements up to March 2013

Data relating to the grant agreements with four bodies to administer support to neighbourhood planning areas

Customers

GBCC - Customers of GBCC

Customer Data Management System

Customer names, addresses, services delivered, interactions etc.

National Archives - Customer complaints

Feedback from customers using the services of the National Archives

National Archives Customer Satisfaction

Details of onsite satisfaction levels recorded for the National Archives public services, along with results of customer telephone survey

Freedom of Information Act 2000: Annual statistics on implementation in central government

Statistics on the handling of requests for information made under the Freedom of Information Act by 43 central government bodies, including all departments of state. The annual statistics cover...

National Archives - Legislation.gov.uk customer satisfaction

Details of customer satisfaction recorded for National Archives Legislation.gov.uk

National Archives Customer Feedback and Complaints

Provided information about customer feedback and complaints for the National Archives from April 2013.

National Archives Customer online satisfaction

Data recorded regarding online satisfaction levels for the National Archives website

Customer Information System

The Customer Information System contains a record for all individuals who have registered and been issued with a National Insurance number. Under the Social Security Act 1948, all individuals that...

AccessNI Customer Survey

Covers satisfaction levels with AccessNI's customer service, including Communication, the Customer Service Helpline and the website. Source agency: Finance and Personnel (Northern...

Customer/Contractor Data

Providing supplier data and validation of that data to other parts of the DFMS

Customer Feedback Handler

Database to record customer feedback. The database records details of customers who have contacted DWP with compliments, complaints and suggestions. The system records Name, National Insurance...

Customer relationship management

Personal information captured within the CRM system, relating to people contacting the Public Enquiries Team.

HMRC reviews and appeals

Paper containing information and analysis about reviews of, and appeals against, HMRC’s tax decisions. Where a customer disagrees with a decision made by HM Revenue & Customs (HMRC), they...

Insurance Premium Tax Bulletin

Produced monthly by HM Revenue & Customs. Provides details of the amount of standard and higher rate tax declared each month and the value of revenue collected. Source agency: HM Revenue and...

UK Regional Trade in Goods estimates

To meet the needs of devolution, HM Revenue & Customs now provide statistics of international trade in goods for England and its regions, Scotland, Wales and Northern Ireland. Source agency:...

Yorkshire & Humberside Local Implementation Plan

Yorkshire & Humberside Relationship Team Local Implementation Plan