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National Archives Customer Satisfaction

Details of onsite satisfaction levels recorded for the National Archives public services, along with results of customer telephone survey

Customer Data Management System

Customer names, addresses, services delivered, interactions etc.

National Archives - Customer complaints

Feedback from customers using the services of the National Archives

Reoffending of adults

Presents statistics on the reoffending of adults released from custody or starting a community sentence in England and Wales. Source agency: Justice Designation: National Statistics Language:...

National Archives Customer online satisfaction

Data recorded regarding online satisfaction levels for the National Archives website

National Archives - Legislation.gov.uk customer satisfaction

Details of customer satisfaction recorded for National Archives Legislation.gov.uk

National Archives Customer Feedback and Complaints

Provided information about customer feedback and complaints for the National Archives from April 2013.

HMRC reviews and appeals

Paper containing information and analysis about reviews of, and appeals against, HMRC’s tax decisions. Where a customer disagrees with a decision made by HM Revenue & Customs (HMRC), they...

Customer Information System

The Customer Information System contains a record for all individuals who have registered and been issued with a National Insurance number. Under the Social Security Act 1948, all individuals that...

AccessNI Customer Survey

Covers satisfaction levels with AccessNI's customer service, including Communication, the Customer Service Helpline and the website. Source agency: Finance and Personnel (Northern...

Customer/Contractor Data

Providing supplier data and validation of that data to other parts of the DFMS

Customer Feedback Handler

Database to record customer feedback. The database records details of customers who have contacted DWP with compliments, complaints and suggestions. The system records Name, National Insurance...

Customer relationship management

Personal information captured within the CRM system, relating to people contacting the Public Enquiries Team.

Insurance Premium Tax Bulletin

Produced monthly by HM Revenue & Customs. Provides details of the amount of standard and higher rate tax declared each month and the value of revenue collected. Source agency: HM Revenue and...

UK Regional Trade in Goods estimates

To meet the needs of devolution, HM Revenue & Customs now provide statistics of international trade in goods for England and its regions, Scotland, Wales and Northern Ireland. Source agency:...

Adult sentencing outcomes

Available at https://www.gov.uk/government/uploads/system/uploads/attachment_data/file/203869/recordleveldet12.zip

Adult participation in learning

An adult learner is someone aged 16 and over who has done some taught and/or non-taught adult learning over the 12 months. Source: Department for Children Schools and Families (DCSF), Annual...

Physically active adults

Adults participating in recommended levels of physical activity -participation in moderate intensity sport and active recreation on 20 or more days in the previous 4 weeks, (averaging 5 or more...

Local Adult Reoffending

The latest statistics on the reoffending of adults on the probation caseload, released by the Ministry of Justice. The quarterly release presents statistics on the reoffending of adults under...

Adult Community Statistics

The report presents information on activity for all Programmes of Care gathered from HSC Trusts including comparisons over the past 5 years for the main activities. All information included in this...