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Customer Service Quarterly KPI Underlying Data Q2 2014-15

This provides the underlying data and volumes behind the reported performance of CSG Customer Service and presented quarterly to the Performance and Contract Management Committee. It is recognised...

Customer Service Quarterly KPI Underlying Data Q3 2014-15

This provides the underlying data and volumes behind the reported performance of CSG Customer Service and presented quarterly to the Performance and Contract Management Committee. It is recognised...

Customer Service Quarterly KPI Underlying Data Q1 2014-15

This provides the underlying data and volumes behind the reported performance of CSG Customer Service and presented quarterly to the Performance and Contract Management Commitee.

Customer Service Quarterly KPI Underlying Data Q4 2014-15

This provides the underlying data and volumes behind the reported performance of CSG Customer Service and presented quarterly to the Performance and Contract Management Committee. It is recognised...

Customer Service Quarterly KPI Underlying Data Q1 2015-16

This provides the underlying data and volumes behind the reported performance of CSG Customer Service and presented quarterly to the Performance and Contract Management Committee. It is recognised...

Customer Service Quarterly KPI Underlying Data Q2 2015-16

This provides the underlying data and volumes behind the reported performance of CSG Customer Service and presented quarterly to the Performance and Contract Management Committee. It is recognised...

Customer Service Quarterly KPI Underlying Data Q4 2015-16

This provides the underlying data and volumes behind the reported performance of CSG Customer Service and presented quarterly to the Performance and Contract Management Committee. It is recognised...

Customer Service Quarterly KPI Underlying Data Q3 2015-16

This provides the underlying data and volumes behind the reported performance of CSG Customer Service and presented quarterly to the Performance and Contract Management Committee. It is recognised...

Customer Service Quarterly KPI Underlying Data Q3 2017-18

This provides the underlying data and volumes behind the reported performance of CSG Customer Service and presented quarterly to the Performance and Contract Management Committee. It is recognised...

Customer Service Quarterly KPI Underlying Data Q4 2017-18

This provides the underlying data and volumes behind the reported performance of CSG Customer Service and presented quarterly to the Performance and Contract Management Committee. It is recognised...

Customer Service Quarterly KPI Underlying Data Q1 2017-18

This provides the underlying data and volumes behind the reported performance of CSG Customer Service and presented quarterly to the Performance and Contract Management Committee. It is recognised...

Winter Fuel Enquiry Service

Winter Fuel Enquiry Service. A service to handle enquiries from customers for Winter Fuel payments. Information recorded includes Name, National Insurance Number, date of birth and benefit...

Job Preparation Premium

The Job Preparation Premium was a weekly payment made for a maximum of 26 weeks to customers who carried out some form of activity which would help them towards paid employment.

NHS Local Spending Data - NHS Trusts

The spreadsheets provide expenditure data from 2006-2010 for NHS Trusts. To contact the Department of Health Customer Service Centre about this data follow this link:...

Percentage of MPs' letters responded to within service standard

The number of letters received by UK Visas & Immigration from Members of Parliament and the number and proportion that were completed within the service standards set by the Cabinet Office....

NHS Local Spending Data - Primary Care Trusts

The spreadsheets provide expenditure data form 2006-2010, for Primary Care Trusts. To contact the Department of Health Customer Service Centre about this data follow this link:...

NHS Local Spending Data - Strategic Health Authorities

The spreadsheets provide expenditure data form 2006-2010 Strategic Health Authorities. To contact the Department of Health Customer Service Centre about this data follow this link:...

Guaranteed Income Payments

Guaranteed Income Payments is part of the Armed Forces Compensation Scheme and is made to seriously injured veterans. This data includes personal level information relating directly to customers,...

GB Gambling Industry Statistics - February 2024

Gambling Industry Statistics report on the size and shape of the customer facing gambling industry in Great Britain. This report provides an overview of Gross Gambling Yield (GGY) made by...

% of mothers who give their babies breast milk in the first 48 hours after delivery (breastfeeding initiation)

% of mothers who give their babies breast milk in the first 48 hours after delivery (breastfeeding initiation) *This indicator has been discontinued