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Evaluation of National Careers Service partnership delivery

Data from a customer survey that was carried out during the evaluation. The survey was a sample of 100 National Careers Service customers and is not a representative sample. The data was for an...

Debt Management Court Collections Database

Records customer accounts / debts that cannot be built on Debt Manager as they are paid via the Courts in respect of Compensation orders and costs. Location: GB & Overseas wide data Time...

Access to Work Official Statistics

Quarterly Official Statistics on Access to Work. Records numbers of new customers helped in the period and numbers of existing customers who continue to receive...

Accidents and Assaults Database

This is a database containing historical data of a sensitive nature i.e. Reported incidents of unacceptable customer behaviour. The Database is built on a small systems platform with access...

Stakeholder management and mailing lists

Lists of customers and stakeholders that are communicated to by the Procurement Policy & Capability Team

National Security Vetting data

Data relating to security clearances for MoD and other repayment customers

Information material purchases

Information material purchases - customer details. Business addresses held.

Universal Credit Household Survey

A quantitative survey for 5529 customers concerning their attitudes to work and benefits.

Winter fuel payments data

The Winter Fuel Payment is an annual tax-free payment made to eligible people to help towards their winter heating costs and is paid automatically between November and December each year. This data...

Employment and Support Allowance database

Employment and Support Allowance (ESA) Database contains details of customers claiming ESA, an integrated contributory and income-related allowance for customers claiming benefit on the grounds of...

MiniScale

MiniScale is a free digital map of Great Britain in a single data file that clearly shows towns and cities, motorways, major roads, railways and airports. Benefits and key features Show customers...

OS MasterMap® Imagery Layer

The OS MasterMap Imagery Layer is a maintained seamless digital dataset of high-quality 24-bit colour orthorectified aerial photography of Great Britain. It provides vital information that cannot...

Customer satisfaction on how we work to improve green spaces (%)

Customer satisfaction on how we work to improve green spaces (%) *This indicator is discontinued

ONS Mid-Year Population Estimates - Custom Age Tables

**Excel Age-Range creator for Office for National Statistics (ONS) Mid year population estimates (MYE) covering each year between 1999 and...

Footfall in Customer Centre - % served within target wait time

Footfall in Customer Centre - % served within target wait time

% of customers who were satisfied with the overall level of service provided

% of customers who were satisfied with the overall level of service provided

Customer Service Quarterly KPI Underlying Data 2019-20

This provides the underlying data and volumes behind the reported performance of CSG Customer Service and presented quarterly to the Performance and Contract Management Committee. It is recognised...

Customer Service Quarterly KPI Underlying Data 2018-19

This provides the underlying data and volumes behind the reported performance of CSG Customer Service and presented quarterly to the Performance and Contract Management Committee. It is recognised...

OS Open Names

A comprehensive dataset of place names, roads numbers and postcodes for Great Britain. Accurate locations Let your customer-facing staff find places quickly when talking to callers. OS Open Names...

Out of work families with children

Out of work families with children who receive the same level of support as provided by CTC, but where it is paid as child allowances in Income Support or income-based Jobseeker/s Allowance...