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Planning Portal Customer Relationship Management database (Sugar)

Web-based Customer Relationship Management database, used by Planning portal team

Department of Finance and Personnel (Northern Ireland) Customer Survey

Covers satisfaction levels with the Department's customer service both overall and relating to specific themes, such as Communication. Source agency: Finance and Personnel (Northern...

HMRC Senior Officials Travel Report

For data after December 2023, go to https://www.data.gov.uk/dataset/5e3b0a1a-bfb6-4d43-9289-758b70c23a25/hmrc-senior-officials-expenses-data This document reports all travel, accommodation and...

Customer Agreements

FCO(S) - Agreements with customers

Customer Information

Contains Approx 4000 records. Contains – Name, address, gender, medical history, and financial records. Coverage – GB and some international. Timeframes – the duration of the case with us and one...

Cape Evans Magnetic Observatory Magnetograms

Magnetograms are records of variations in the strength and direction of the Earth’s magnetic field. Historically these magnetograms were recorded on paper using photographic techniques. In the UK,...

Investors in People Customer Relationship Management database

This dataset, which is updated daily, covers organisations at all stages of their Investors in People Journey (Lead, Working with, Accredited). It provides details of customers since Investors in...

Monthly Overseas Trade Statistics datasets and importers details

These are downloadable open format versions of the complete monthly Overseas Trade Statistics (OTS) and Importers Details datasets, with a 6 year archive of past data. They are published by HM...

Performance Dashboard Customer registrations for County Parish Holding allocations

This dashboard shows information about how the Customer registrations for County Parish Holding allocations service is currently performing. This is a "beta" service. The dashboard shows number...

Customer Services contact enquiries

**DUE TO TECHNICAL PROBLEMS THIS DATA IS CURRENTLY UNAVAILABLE** Information showing customer contact to our Contact Centre and One Stop Centres by month. Dataset Guidance ---------------- * ...

Waste and Recycling Customer Satisfaction

Waste and Recycling Customer Satisfaction survey 2018/19 customer calls conducted quarterly

Customer Satisfaction - Council Tax

Customer satisfaction survey results for the Council Tax call centre. Surveys are conducted every quarter and surveying runs for 1 month

Customer Contact Centre Performance

  Customer Contact Centre performance is measured on the average wait time for calls to be answered in seconds and the average resolution for calls received as a percentage. The term “Generic”...

Council Tax Customer Satisfaction

Council Tax Customer Satisfaction survey 2018/19 - customer calls conducted quarterly

Customer Satisfaction Survey Results

  Our Customer Service Centre runs regular surveys to measure overall satisfaction with the service received. Each survey operates for a month and aims to record the views of as many customers as...

Customer Contact Centre Performance

  Customer Contact Centre performance is measured on the average wait time for calls to be answered in seconds and the average resolution for calls received as a percentage. The term “Generic”...

Waste and Recycling Customer Satisfaction

Waste and Recycling Customer Satisfaction survey 2018/19 customer calls conducted quarterly

Affordable houses customer survey

Data showing customer survey results for those in new affordable homes

Customer details (including learners' records and exam registrations)

British Council - Details of customers and beneficiaries of the British Council's services. Data held on a variety of systems

AccessNI Customer Survey

Covers satisfaction levels with AccessNI's customer service, including Communication, the Customer Service Helpline and the website. Source agency: Northern Ireland Statistics and Research...