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National Archives Customer Feedback and Complaints: 2012-13

Details of Customer Feedback and Complaints - The National Archives Public Services

Document preservation and treatment

Data relating to repository environments


Log of public record accessions to The National Archives. Partly overlaps with the public catalogue information.

The National Archives - ICT Contracts

This spreadsheet lists all our current information and communications technology (ICT) contracts. Details of new ICT contracts will be published as they are signed.

National Archives: Record transfer report

The file shows the data provided by those 21 bodies that transfer 90% of the records sent to The National Archives each year, in A-Z order. The data from the remaining 63 bodies that are included...

National Archives Customer online satisfaction

Data recorded regarding online satisfaction levels for the National Archives website

National Archives - Exceptions to moratoria

The exceptions to the spending freeze for The National Archives from July 2010

National Archives Customer Satisfaction

Details of onsite satisfaction levels recorded for the National Archives public services, along with results of customer telephone survey