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Resource showing Colchester Borough Council's strategic plan, performance & improvement framework, statement of accounts and other relevant information


Details of all Council policies

Customer Contact Centre Performance

  Customer Contact Centre performance is measured on the average wait time for calls to be answered in seconds and the average resolution for calls received as a percentage. The term “Generic”...

Public Spaces Protection Orders: PSPO

Public Spaces Protection Orders (PSPOs) try to prevent particular things that are harming the quality of life of people in the local community. Police or accredited Council Officers can issue...

Waste and Recycling Customer Satisfaction

Waste and Recycling Customer Satisfaction survey 2018/19 customer calls conducted quarterly

Colchester Borough Homes customer satisfaction

Colchester Borough Homes customer satisfaction survey results 2018/19

Trade Union time - 2017 Act

From 1 April 2017 - period runs from 1 April each year for 12 months. Info must be published by 31 July after end of period - ie 31 July 2018 for year to 31 March 2018. This is different to the...

Additional Homes Provided

This shows the number of additional homes (net) provided in Colchester borough These figures are published every 6 months, at the half year and year end

Council Current Spending

Details of Council spending from April 2016 onward. Please click 'Download' to view this data in a spreadsheet.  This will enable you to filter the information more easily, for example by month. ...

Locality Budget Grants

Small annual grant scheme of £2,000 for each Ward Councillor to initiate new projects or to provide additional funding to match already committed resources. The budgets can be used for projects...

Get Active Grant Fund

The Council announced in June 2016 a £10,000 funding boost that will encourage people in Colchester to get more active and take part in local physical activities. Not for profit clubs, groups and...

Community health and wellbeing fund grants

In 2016/17 organisations were invited to apply for funds to support Colchester-based  projects that demonstrated improved health and wellbeing outcomes for local communities.  This funding was...

Festival Support Grant Fund

Festival Support Grant Fund This funding was available for a two-year period covering 2016/17 and 2017/18 only.  

Council Spending

Current spending data over £250 from April 2016 onward.

Senior Staff Salaries

Salary details for Colchester's Chief Executive and senior officers. Pay is shown in £5,000 bandings as per the Data Transparency code. The full pay policy can be found at the following...

Public Health Funeral details

Assisted Funerals conducted during a rolling year to date.  The information shown is all that the Council can provide with regard to Public Health or Assisted Funerals.   The Treasury Solicitor’s...

Trade Union Facility Time - Transparency Code

Information relating to trade unions within the Council Under the Data Transparency Code, we are required to update this information on an annual basis

Annual Reports

The council has to publish various annual reports in line with legislation or best practice. These are published on our website but are brought together here in to 1 place for openness and...

Freedom of Information requests

Annual request numbers since 2010 with percentage from each recorded source.

New Burdens Grant

The New Burdens Grant is paid by central government to local authorities under section 31 of the Local Government Act 2003.