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Affordable houses customer surveyAffordable Housing Customer Survey
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Download this fileRef No | RP | Scheme | Tenure | Type | Bed | Residents | DHC | Transfer | H2BSW | Other | If you answered Other | How did you apply - tell us more | Enough Info? | Useful Info? | RP Service | Rp Service Comments | Well Designed | Storage Space | Struggle to store? | Layout | Kitchen Style | Prefered Kitchen | Noise? | What Noise? | Shared Areas | Shared Area comments | Like Most? | Like least? | Financial Support? | Finance Support? | Affordable? | Affordable Comment? | Energy Bills | Energy | Car? | Parking? | ViParking? | Parking comments | No. Cars | Safe Home? | TUM Safe Home | Safe Outside? | TUM Safe Out | Home Attractive? | Home Attractiveness comment | Street Attractive? | Street Attractiveness comment | Shops | Schools | Parks | Community | Health | Public Transport | 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10 | 11 | 12 | Disability | Have adaptions been made | Happy with Adaptions | Adaptations | Overall satisfaction | Comments | Age | Gender |
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245 | Westward | 273 Tavistock | Rented | House | 3 | No answer | Good | Not set | Not set | Not set | Not set | Need a larger property | Yes | Not set | Good | Not set | No | Satisfied | Not set | Dissatisfied | Separate Kitchen | Kitchen / Diner | Yes | Noise from the main road (Tavistock Road) | Yes | Not set | The storage space and the location | The size of the kitchen and bedroom | No | Not set | No | £633 PCM is expensive for a social house. | Cheaper | Because of solar panels. | Yes | Yes | Yes | Not set | 2 | Yes | Not set | Yes | Not set | Yes | Not set | Yes | Not set | Good | Good | Good | Good | Very Good | Good | Size of home | Appearance of scheme / home | Facilities in home | Layout of home | Amount of storage space | Feeling safe | Sound insulation | Defect / repair service | Local area | front / back gardens | Layout of estate | Other | No | Not set | Not set | Not set | Dissatisfied | The kitchen size is the main issue in the house. It is a bit narrow and the space can only just fit two people. I would recommend a kitchen diner for future accommodation. | 26-50 | Female |
249 | Westward | 273 Tavistock | Shared Ownership | House | 2 | No answer | Not set | Not set | Not set | Very Good | Westward Housing | To become a home owner | No | It would have been useful to see plans and have room sizes | Good | Not set | Yes | Satisfied | Not set | Satisfied | Not set | Not set | No | Not set | Yes | Not set | The size | Nothing | No | Not set | No | Not set | No difference | Not set | Yes | Yes | No | Not set | 1 | Yes | Not set | Yes | Not set | Yes | Not set | Yes | Although someone has dumped a wardrobe and carpet in our bay. | Good | Good | Good | Good | Good | Good | Appearance of scheme / home | Feeling safe | Size of home | Sound insulation | Local area | Layout of estate | Amount of storage space | front / back gardens | Layout of home | Facilities in home | Defect / repair service | Other | No | Not set | Not set | Not set | Satisfied | Not set | 26-50 | Male |
251 | Westward | 273 Tavistock | Shared Ownership | House | 2 | 1 | Not set | Not set | Not set | OK | Not set | Asked to leave by family or friends | No | More in-depth information on shared ownership. Information on design and construction of home (My home is designed as a 'home for life' which I have subsequently discovered) | OK | Issues with the property are reported to the Housing Association who inform the builder but one one checks the work is satisfactorily completed from the Housing Association. | Yes | Satisfied | Not set | Satisfied | Separate Kitchen | Seperate Kitchen | No | Not often, but traffic noise is an issue. | Yes | Not set | Good sound insulation and quiet neighbours. Good size for my needs and good location. | Frustrated with the finish of the property and the easily avoidable snags. | No | Not set | Yes | Only affordable through Shared Ownership scheme. | Cheaper | Solar panels, better insulation and efficient appliances / boiler | Yes | Yes | No | Some households require more than one parking space which restricts the use of free visitor spaces. | 1 | Yes | Not set | Yes | Not set | Yes | Not set | Yes | Not set | Good | N/A | OK | Good | OK | Good | Feeling safe | Sound insulation | Facilities in home | Defect / repair service | front / back gardens | Appearance of scheme / home | Layout of home | Size of home | Amount of storage space | Layout of estate | Local area | Other | No | Not set | Not set | Not set | Neutral | Not set | 26-50 | Male |