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YCC & Benefits % Calls Answered - TOTALPerformance Indicator : YCC179
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Download this file| KpiId | KpiName | Value | DataType | Period | StartDate | EndDate | CollectionFrequency |
|---|---|---|---|---|---|---|---|
| YCC179 | YCC & Benefits % calls Answered - TOTAL | 77.90 % | Percentage | 2014/2015 | 2014-04-01 | 2015-03-31 | Weekly |
| YCC179 | YCC & Benefits % calls Answered - TOTAL | 90.80 % | Percentage | 2015/2016 | 2015-04-01 | 2016-03-31 | Weekly |
| YCC179 | YCC & Benefits % calls Answered - TOTAL | 81.80 % | Percentage | 2015/2016_Q1 | 2015-04-01 | 2015-06-30 | Weekly |
| YCC179 | YCC & Benefits % calls Answered - TOTAL | 74.40 % | Percentage | 2015/2016_Apr | 2015-04-01 | 2015-04-30 | Weekly |