National Rail Passenger Survey

Published by:
Transport Focus
Last updated:
10 November 2015
Topic:
Transport
Licence:
Open Data Commons Open Database License (ODbL)

Summary

We consult more than 50,000 passengers a year to produce the National Rail Passenger Survey (NRPS) - a network-wide picture of passengers' satisfaction with rail travel. Passenger opinions of train services are collected twice a year from a representative sample of journeys.

Passengers' overall satisfaction, overall satisfaction with the train and station, and satisfaction with 33 specific aspects of service can, therefore, be compared over time.

For more information please see the explanatory notes and licensing information below.

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Data links

Link to the data Format File added Data preview
National Rail Passenger Survey - Autumn 2014 CSV 10 November 2015 Preview
National Rail Passenger Survey - Spring 2015 CSV 10 November 2015 Preview
National Rail Passenger Survey - Spring 2014 CSV 27 August 2014 Preview
National Rail Passenger Survey - Spring 2006 CSV 02 May 2014 Preview
National Rail Passenger Survey - Autumn 2006 CSV 02 May 2014 Preview
National Rail Passenger Survey - Spring 2007 CSV 02 May 2014 Preview
National Rail Passenger Survey - Autumn 2007 CSV 02 May 2014 Preview
National Rail Passenger Survey - Spring 2008 CSV 02 May 2014 Preview
National Rail Passenger Survey - Autumn 2008 CSV 02 May 2014 Preview
National Rail Passenger Survey - Spring 2009 CSV 02 May 2014 Preview
National Rail Passenger Survey - Autumn 2009 CSV 02 May 2014 Preview
National Rail Passenger Survey - Spring 2010 CSV 02 May 2014 Preview
National Rail Passenger Survey - Autumn 2010 CSV 02 May 2014 Preview
National Rail Passenger Survey - Spring 2011 CSV 02 May 2014 Preview
National Rail Passenger Survey - Autumn 2011 CSV 02 May 2014 Preview
National Rail Passenger Survey - Spring 2012 CSV 02 May 2014 Preview
National Rail Passenger Survey - Autumn 2012 CSV 02 May 2014 Preview
National Rail Passenger Survey - Spring 2013 CSV 02 May 2014 Preview
National Rail Passenger Survey - Autumn 2013 CSV 02 May 2014 Preview
National Rail Passenger Survey - Spring 2003 CSV 02 May 2014 Preview
National Rail Passenger Survey - Autumn 2003 CSV 02 May 2014 Preview
National Rail Passenger Survey - Spring 2004 CSV 02 May 2014 Preview
National Rail Passenger Survey - Autumn 2004 CSV 02 May 2014 Preview
National Rail Passenger Survey - Spring 2005 CSV 02 May 2014 Preview
National Rail Passenger Survey - Autumn 2005 CSV 02 May 2014 Preview

Supporting documents

Link to the document Format Date added
National Passenger Survey website HTML 02 May 2014
Transport Focus National Rail Passenger Survey data - explanatory notes and licensing information TXT 02 May 2014

Contact

Enquiries

David Greeno david.greeno@transportfocus.org.uk

Freedom of Information (FOI) requests

Transport Focus advice@transportfocus.org.uk www.transportfocus.org.uk

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