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Food Standards Delivery Model (FSDM) RegistersCR Confidence in Management

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Notation	Score	Name	Description	Example	Scheme	StartDate	ChangeDate	EndDate
CIM001	1	Serious noncompliance	Track record of poor compliance.	Little or no technical knowledge. No appreciation of hazards/no quality control. No staff training/supervision. Evidence of previous formal enforcement action. Disproportionate number of justified complaints since last inspection. Unwillingness to act on advice or enforcement action. Unreactive approach to dealing with any non-compliance, resulting in immediate risk to consumers or could give rise to potentially fraudulent actions/activities.	FoodStandards	2023-06-08	Not set	Not set
CIM002	2	Significant noncompliance	Track record of varying compliance	Staff training/supervision is inadequate. Poor understanding of relevant food law and control necessary controls. Significant number of justified complaints. Reluctance to engage and slow to respond and rectify any non-compliance in a timely manner resulting in the potential for consumers to be mis – informed.	FoodStandards	2023-06-08	Not set	Not set
CIM003	3	Broad compliance, with only minor non-compliance	Satisfactory record compliance with history of minor non-compliance only	Staff can demonstrate a basic understanding of all relevant food law. Some complaints but not excessive. Good attitude to Food Standards compliance but struggling to implement them and relying on LA support.	FoodStandards	2023-06-08	Not set	Not set
CIM004	4	Good compliance	Staff can demonstrate good awareness of food law and necessary controls.	Good track record. Minor complaints. Fully engaged. Good attitude to FS Compliance.	FoodStandards	2023-06-08	Not set	Not set