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Formal Complaints about the Food Standards AgencyFormal Complaints about the Food Standards Agency 2018
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Download this fileComplainantCategory | Stage | ComplaintDetails | DateComplaintReceived | DateAcknowledged | OriginalDueDateForResponse | DateFinalResponseSent | FormalNotificationOfInvestigationByThePHSO | FormalNotificationOfOutcomeByThePHSO | Outcome | WorkingDaysTakenToRespond | ImprovementsMadeAsAResultOfComplaint |
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Food Business Operator | 1 | FSA's failure to provide a timely resource and associated impact on production in an approved premise | 2018-01-19 | 2018-01-23 | 2018-02-16 | 2018-03-27 | Not set | Not set | Partially Upheld | 47 | Not set |
Farmer | 1 | FSA's handling of issues relating to cattle identity at an approved premise and subsequent loss of product | 2018-02-07 | 2018-02-12 | 2018-03-07 | 2018-04-13 | Not set | Not set | Partially Upheld | 45 | Not set |
Adviser on behalf of Food Business Operator | 1 | FSA's suspension of an approved premise's approval | 2018-02-08 | 2018-02-14 | 2018-03-08 | 2018-05-24 | Not set | Not set | Not Upheld | 72 | Not set |
Food Business Operator | 1 | FSA employment of unnecessary inspection staff in an approved premise | 2018-03-06 | 2018-03-08 | 2018-04-05 | Not set | Not set | Not set | Other | not applicable | Not set |