Tenant Satisfaction Measures

Published by:
City of York Council
Last updated:
15 December 2024
Topic:
Not added
Licence:
Open Government Licence

Summary

From April 2024 the council has been required to report annually to the Regulator for Social Housing on a series of tenant satisfaction measures (TSMs) including tenant perceptions, decent homes and repairs and building safety and compliance.

The data for these measures can be viewed in the following scorecards which are updated quarterly where new information is available. The supporting document outlines our approach to collecting feedback from our tenants through the annual tenants satisfaction survey.

For more information on our landlord responsibilities and performance please visit the council homes and responsibilities page on City of York Council's website.

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Link to the data Format File added Data preview
RSH Return - Survey Approach 2023/2024 PDF 10 December 2024 Not available
RSH Return - Scorecard 2024/2025 PDF 10 December 2024 Not available
RSH Return - Scorecard 2023/2024 PDF 10 December 2024 Not available

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