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% of Comments responded to 'In Time'
% of Concerns responded to 'In Time'
% of Compliments responded to 'In Time'
% of FOI reviews responded to 'In Time'
% of LGSCO cases responded to 'In Time'
% of Rights of Individuals responded to 'In Time'
% of EIR reviews responded to 'In Time'
% of ICO cases responded to 'In Time'
% of 4Cs Complaints responded to 'In Time'
% of Adult Complaints responded to 'In Time'
% of Requests for Information responded to 'In Time'
% of Child Complaints responded to 'In Time'
Number of FOI reviews responded to 'In Time'
Number of Requests for Information responded to 'In Time'
% of Housing Ombudsman cases responded to 'In Time'
Number of EIR reviews responded to 'In Time'
Number of ICO cases responded to 'In Time'
% of ST1 complaints responded to within 5 days A complaint is 'any expression of dissatisfaction, however made, from a member of the public about the level or nature of a council service, policy...
% of Grade 1 4Cs Complaints responded to 'In Time'
Number of Rights of Individuals requests responded to 'In Time'