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Department for Environment, Food and Rural Affairs (Defra) Customer Contact Unit (CCU) correspondence tracking system

Department for Environment, Food and Rural Affairs (Defra) Customer Contact Unit (CCU) correspondence tracking system

Customer Relationship Management (CRM)

Lotus notes application holds customer info for HGV & PSV operators who already are/have expressed interest in Designated Premises or Authorised Testing Facilities. Allows tracking of...

Enquiry Tracking

To track enquiries from the public and ONS colleagues

GEMS Tracking Database

Track GEMS ideas, payments and rewards

Road Track Or Path

Features representing, describing or limiting the extents of roadways, tracks and pathways. A road is a metalled way for vehicles. A track is an unmetalled way that is clearly marked, permanent and...

Variety tracking System (VTS)

VTS - Plant Variety Tracking system.

Information Request Tracking System

Tracks Freedom of Information and Environmental Information Regulation requests submitted to Department for Food, Environment and Rural Affairs (Defra)

Defence Patient Tracking System

The Defence Patient Tracking System (DPTS) monitors the progress of Armed Forces patients undergoing specialist treatment, to ensure that their care is delivered promptly and coherently, and to...

Customers

GBCC - Customers of GBCC

Post: business tracking survey

Data collected from a survey of UK businesses about the postal service. The postal tracking survey is conducted each year and provides data on use of postal services, in terms of volumes of post...

Customer Agreements

FCO(S) - Agreements with customers

Offshore Environmental Inspectorate Tracking Spreadsheets x5

Various excel tracking spreadsheets to record the progress of applications, non compliances, Inspections undertaken, etc.

Environmental Management Team Tracking Spreadsheets x 10

Various excel tracking spreadsheets to record the progress of applications, consultees notified and permits issued

Customer Contact

Information on customer contacts with the Council, including telephone, email, face-to-face and online contacts.

Customer Access Points

Spatial dataset of Durham County Council Customer Access Points. Please see http://www.durham.gov.uk/article/1909/Customer-Access-Points for more information.

Customer Feedback Handler

Database to record customer feedback. The database records details of customers who have contacted DWP with compliments, complaints and suggestions. The system records Name, National Insurance...

AccessNI Customer Survey

Covers satisfaction levels with AccessNI's customer service, including Communication, the Customer Service Helpline and the website. Source agency: Finance and Personnel (Northern...

Customer contact information dataset

Customer contact data helps support the provision of the corporate data as well as assisting customers with their dealings with IPO. For example contacting customers regarding - acceptance or...

Customer Disputes Overpayment Decision

Customer level data - identifying where the customer has appealed against the overpayment decision and stopped recovery action pending the appeal result. Location: GB wide data Time Period: 14...

Council Tax Customer Satisfaction

Council Tax Customer Satisfaction survey 2018/19 - customer calls conducted quarterly