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Customer Experience Survey

A survey of HMRC's customers experience. Updated: quarterly.

HM Revenue & Customs Receipts

Provides monthly and annual historical records on all HMRC Tax & NIC receipts, and Tax Credit payments. Previously listed under 'Revenue-based Taxes and Benefits: Tax receipts and...

HMRC Customer Experience Scores

Data on HMRC's Customer Experience Scores, measuring the customer experience that the tax system is simple and even-handed. See the "full description" link below to go to the page on the HMRC...

Comparing customer service quality

Comparing the quality of customer service. Based on Ofcom's annual research into customer satisfaction. Includes Reasons to Complain data and Complaints Handling data.

Customs 2013 EU initiative data

Data on Customs 2013 initiative requested by EU. Updated: quarterly / annually.

Customs 2013 EU initiative data

Data on Customs 2013 initiative requested by EU. Updated: quarterly / annually.

Spend over £25,000 in HM Revenue & Customs

The spreadsheets below set out monthly details of HMRC’s and Revenue and Customs Digital Technology Services Limited (RCDTS) spending with suppliers covering transactions over £25,000. RCDTS was...

Compliance Quality Initiative (CQI)

CQI is a workbench used to record details of enquiries made into Income Tax Self Assessment and Corporation Tax Self Assessment returns. It does not include enquiries by the HMRC's Large Business...

Customs and Excise Management Act Section 164 (CEMA)

Details of people searches made under Customs and Excise Management Act Section 164 (CEMA). Updated: quarterly.

HM Revenue & Customs Board Members' Business Expenses

Information on business expenses incurred by HMRC's Board members. HMRC publishes information about business expenses incurred by HMRC Board Members, on a quarterly basis.

HM Revenue & Customs officials' meetings with tobacco stakeholders

Details of HMRC officials' meetings with tobacco stakeholders.

HM Revenue & Customs Board Members' Hospitality Received

This is a collection and collation page for an element of HMRC's Senior Officials Transparency publications published on GOV.UK. The data up to and including the period 1 January to 31 March...

High quality IT delivery Performance Report

Performance Report on High quality IT delivery. HMRC's objective is to transform the performance of the Department through the exploitation of information and technology services.

High quality IT delivery Performance Report

Performance Report on High quality IT delivery. HMRC's objective is to transform the performance of the Department through the exploitation of information and technology services.

Customs Handling of Import and Export Freight (CHIEF) declarations database

The Customs Handling of Import and Export Freight (CHIEF) system records the movement of goods by land, air and sea. It allows importers, exporters and freight forwarders to complete customs...

Customs Handling of Import and Export Freight (CHIEF) declarations database

The Customs Handling of Import and Export Freight (CHIEF) system records the movement of goods by land, air and sea. It allows importers, exporters and freight forwarders to complete customs...

HM Revenue & Customs Permanent Secretaries' Meetings With External Organisations

For data after December 2023, go to https://www.data.gov.uk/dataset/853db0b2-4767-486b-86a1-a872034fcefe/hmrc-senior-officials-meetings-data Information on meetings between HMRC's Permanent...

Electronic purchasing card solution use - HM Revenue & Customs

HMRC publishes details of all spending over £500 using an electronic purchasing card solution (ePCS) on a monthly basis. The ePCS has replaced the government procurement card (GPC). Note: In...

Customer satisfaction that the quality of streets/public places is improving (%)

Customer satisfaction that the quality of streets/public places is improving (%) *This indicator is discontinued

HM Revenue and Customs real time data page for energy consumption

Real time energy consumption data for the HM Revenue and Customs headquarter building. 100 Parliament Street, Whitehall.