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        Comparing customer service quality

        Comparing the quality of customer service. Based on Ofcom's annual research into customer satisfaction. Includes Reasons to Complain data and Complaints Handling data.

        Customer Services Performance

        The attached report provides information regarding Customer Service Performance. The first tab provides information on the Key Performance Indicators and other Performance Indicators The...

        Roads Service Customer Satisfaction Report

        Customers' opinions of the services provided by Roads Service in Northern Ireland. This includes key services such as gritting, road drainage, street lighting, safety measures, provision made for...

        Hampshire Customer Service Centre Call Statistics

        The number of calls to Hampshire's Customer Service Centre

        NIW CUSTOMER SERVICE 2 2019 2020

        NI Water Annual Information Return 2019 2020 Table 5 Key Outputs Customer Service 2 (total)

        NIW CUSTOMER SERVICE 1 2019 2020

        NI Water Annual Information Return 2019 2020 Table 4 Key Outputs Customer Service 1 (total)

        UK Visas & Immigration Customer Service Standards

        This record contains data on the performance against service standards in relation to: performance against service standards in relation to replies to MP letters; outstanding out of service...

        Census Customer Services Contacts database

        Contacts database with customer details regarding census products and recipients of census news alerts

        Energy Saving Advice Service (ESAS) - Customer Relationship Management (CRM) database

        To log details of the customer call including, name and contact details of the customer, reason for call, advice provided and call outcome. This provides both management information to DECC and...

        NI Water Key Outputs Customer Service - 1 2019 2020

        NI Water Annual Information Return - Key Outputs Customer Service - 1 2019 2020

        NI Water Key Outputs Customer Service - 2 2019 2020

        NI Water Annual Information Return - Key Outputs Customer Service - 2 2019 2020

        NI Water's AIR submission to NIAUR regarding Customer Service

        NI Water's Annual Information Return submission to NIAUR regarding Customer Service - 1

        NI Water AIR21 Customer Service 2 2020 2021

        NI Water Annual Information Return 2020 2021 Table 5 Key Outputs Customer Service 2

        NI Water AIR21 Customer Service 1 2020 2021

        NI Water Annual Information Return 2020 2021 Table 4 Key Outputs Customer Service 1

        Customer Services contact enquiries

        **DUE TO TECHNICAL PROBLEMS THIS DATA IS CURRENTLY UNAVAILABLE** Information showing customer contact to our Contact Centre and One Stop Centres by month. Dataset Guidance ---------------- * ...

        NIW OUTSTANDING REVENUE BREAKDOWN CUSTOMER SERVICES OPEX 2019 2020

        NI Water Annual Information Return 2019 2020 Table 6A Bad Debt Outstanding Revenue and Breakdown of Customer Services Operating Expenditure (total)

        Disability Services Customer System (Access to work)

        Disability Services Customer System. Database of Access to Work applications. Access to Work is a Government programme to support disabled people in work whose health or disability affects the way...

        Customer Service Quarterly KPI Underlying Data 2018-19

        This provides the underlying data and volumes behind the reported performance of CSG Customer Service and presented quarterly to the Performance and Contract Management Committee. It is recognised...

        Customer Service Quarterly KPI Underlying Data 2019-20

        This provides the underlying data and volumes behind the reported performance of CSG Customer Service and presented quarterly to the Performance and Contract Management Committee. It is recognised...

        Customer Service Quarterly KPI Underlying Data Q1 2014-15

        This provides the underlying data and volumes behind the reported performance of CSG Customer Service and presented quarterly to the Performance and Contract Management Commitee.