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At the beginning of 2019 the Greater London Authority (GLA) commissioned Ipsos MORI to develop a deeper understanding of social integration using publicly accessible Twitter data. The...
% of Comments responded to 'In Time'
% of Compliments responded to 'In Time' *This indicator has been discontinued
% of Concerns responded to 'In Time' *This indicator has been discontinued
% of Adult Complaints responded to 'In Time'
% of ICO cases responded to 'In Time'
% of Child Complaints responded to 'In Time'
% of LGSCO cases responded to 'In Time'
% of FOI reviews responded to 'In Time'
% of EIR reviews responded to 'In Time'
% of Housing Ombudsman cases responded to 'In Time'
Number of FOI reviews responded to 'In Time'
Number of EIR reviews responded to 'In Time'
% of Requests for Information responded to 'In Time'
% of Rights of Individuals responded to 'In Time'
% of 4Cs Complaints responded to 'In Time'
Number of ICO cases responded to 'In Time'
Number of Requests for Information responded to 'In Time'
% of ST1 complaints responded to within 5 days A complaint is 'any expression of dissatisfaction, however made, from a member of the public about the level or nature of a council service, policy...
% of Grade 1 4Cs Complaints responded to 'In Time'