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Email service

Email service

YCC % Calls Answered - TOTAL

YCC % Calls Answered - TOTAL *This indicator has been discontinued

NICS Email Traffic

Monthly summary of emails sent and received by NICS network

YCC & Benefits % Calls Answered - TOTAL

YCC & Benefits % Calls Answered - TOTAL

Email license application database

email addresses of traders

YCC Average Speed of answer - Operators

YCC Average Speed of answer - Operators

Email Refund Certificate Applications database

Holds email addresses of traders

Shared Services E-Mail System

SSC E-Mail System containing contact details of staff.

Benefits % calls answered in 20 seconds - TOTAL

Benefits % calls answered in 20 seconds - TOTAL

YCC % Calls answered in 20 seconds - TOTAL

YCC % Calls answered in 20 seconds - TOTAL *This indicator has been discontinued

% of external calls answered within 20 seconds - CYC

% of external calls answered within 20 seconds - CYC. This quarterly figure shows the council's speed of reaction by calculating the percentage of number of calls answered within 20 seconds out of...

YCC & Benefits % Calls answered in 20 seconds - TOTAL

YCC & Benefits % Calls answered in 20 seconds - TOTAL

Marine Accident Investigation Branch (MAIB) e-mail

MAIB Inspectors have access to an e-mail system that is separate from, but which complements their ETHOS accounts. This allows them to access their e-mail in the field, and has fewer restrictions...

Number of external calls answered within 20 seconds - CYC

Number of external calls answered within 20 seconds - CYC *This indicator has been discontinued.

Subscriber numbers for the FSA email and SMS alerts service

A breakdown of subscriber numbers to all FSA subscriptions and how many bulletins were sent.

Bulletins sent out for the FSA email and SMS alerts service

A breakdown of bulletin activity on what was sent and how many, and the number of open rates.

FOI CCF-5485 Re-provision on Elderly Persons Homes

Date of Request: 21/1/15 Date of Answer: 25/2/15 Request: "All email and paper records of discussions regarding the EPH re-provision between the responsible cabinet member and other cabinet...

PQ database

Database storing infomration on PQs answered by DECC

Forest Regulation Task Force questionnaire Question 4 responses on priorities for change

Answers by organisations to Question 4 of the questionnaire on stakeholders' priorities for change

The National Archives - responses to FOI requests

Quarterly breakdown of FOI responses answered within the statutory timeframe in 2010-11 and 2011-12