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Customer Feedback Handler

Database to record customer feedback. The database records details of customers who have contacted DWP with compliments, complaints and suggestions. The system records Name, National Insurance...

Customer relationship management

Personal information captured within the CRM system, relating to people contacting the Public Enquiries Team.

Data Losses

The number of incidents and customers affected by losses of data. Updated: monthly.

Data Losses

The number of incidents and customers affected by losses of data. Updated: monthly.

Stamp duty land tax: Property prices

Estimated numbers of transactions, value of transactions and total yield attributable to residential and non residential land and property Source: HM Customs and Revenue Publisher: HM Customs and...

International Review of the Literature and Guidance on Food Allergen Cleaning

Dataset contains the list of publications identified in the literature and guidance review on cleaning to remove food allergens.

Personal Incomes from tax records

Income earned and tax paid by economic activity. Breakdowns provided for those employed and self-employed. Source: HM Customs and Revenue Publisher: HM Customs and Revenue Geographies: Local...

International Trade

Administrative datasets on Customs Duties, other taxes due and administer International Trade

International Trade

Administrative datasets on Customs Duties, other taxes due and administer International Trade

Child Tax Credit and Working Tax Credit Statistics, Provisional

Detailed view of Tax Credits customers and their entitlement at snapshot points in time in April or December; includes geographical breakdown at country, region, local authority and parliamentary...

HMRC Air Travel

A spreadsheet containing details of air travel by HM Revenue & Customs during 2011 to 2012.

Child and Working Tax Credit (CTC) and (WTC) and children in out of work household geographical analysis for Local Authorities

This data provides bi-annual analysis of the number of children and families receiving Child Tax Credit (CTC) or working Tax Credit (WTC) and whether they are in out of work households. This data...

Helpline database for Childcare Affordability Pilots (CAP09)

Information collected by the spoken for helpline taking customers' calls for the CAP09 pilots. Updated: quarterly. Data coverage: 2009/10

Helpline database for Childcare Affordability Pilots (CAP09)

Information collected by the Spoken for helpline taking customers' calls for the CAP09 pilots. Updated: quarterly. Data coverage: 2009/10

UK Overseas Trade Statistics

This publication provides details of the overseas trade in goods statistics (OTS) of the United Kingdom (UK) which are published as National Statistics by HM Revenue and Customs. The OTS are a...

How are we doing? HMRC’s performance

Report on HMRC's performance We look at a range of compliance, operational and customer service measures throughout the year to assess our performance.

Child Death Reviews Completed In England

The number of child deaths which have been reviewed by Child Death Overview Panels (CDOPs) in the year ending 31 March, including the number which were assessed as having modifiable...

National Curriculum Tests Review Outcomes

Figures on the number of National Curriculum test clerical and marking reviews requested, by subject and the number of changes to levels. Source agency: Education Designation: Official Statistics...

Statistical Review of Northern Ireland Agriculture

Compendium of Northern Ireland Agricultural statistics. Source agency: Agriculture and Rural Development (Northern Ireland) Designation: National Statistics Language: English Alternative title:...

Review of posts with access to sensitive material

A list of all staff with the need for security / developed vetting (DV) clearance. Sensitive information, very important to BIS but no monetary value