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HMRC How we resolve tax disputes

The Tax Assurance Commissioner’s annual report for 2012-13. This report outlines HMRC’s the department’s performance in resolving disputes with taxpayers for the period from August 2012 to March...

Resolving workplace disputes: a consultation. Impact assessment

Underlying table and figure data from the Resolving workplace disputes: a consultation. Impact assessment [URN 11/512]

Cases Closed by ASB Hub within Period - Resolved

Cases Closed by ASB Hub within Period - Resolved *This indicator has been discontinued

STREET LIGHTING - % issues resolved within target time (SLA)

STREET LIGHTING - % issues resolved within target time (SLA)

STREET LIGHTING - Average time taken to resolve issues (Working days)

STREET LIGHTING - Average time taken to resolve issues (Working days)

Complaints about how Passenger Focus resolved a complaint appeal January 2009 - July 2014

This data concerns complaints made to Passenger Focus about the way in which Passenger Focus resolved a complaint appeal on behalf of a passenger. This data provides information about both the...

Criminal Injuries Compensation Authority - cases resolved 2013-14

Anonymised data on cases resolved by CICA from April 2013 to March 2014 Claims are assessed against the Criminal Injuries Compensation Scheme in use at the time of the application. Injuries...

% of initial calls to adult social care that are resolved with information/advice/guidance (IAG)

% of initial calls to adult social care that are resolved with information/advice/guidance (IAG)

Victims of Overseas Terrorism Compensation Scheme Cases Resolved (CICA)

Information on the compensation application outcomes for victims of overseas terrorism. Data contains personal details of applicants, case type, reasons and numbers of rejections, amount of award.

STREET CLEANING - % of urgent cleansing cases resolved within SLA (2 hours) - (YTD)

STREET CLEANING - % of urgent cleansing cases resolved within SLA (2 hours) - (YTD)

NI 014 - Avoidable contact: the proportion of customer contact that is of low or no value to the customer the council failing to do something or do something right for the customer

The indicator will measure the total number of customer contacts against the total number of resolved customer requests, expressed as a percentage.

STREET CLEANING - % of standard cleansing cases resolved within SLA (3 days) - (YTD)

STREET CLEANING - % of standard cleansing cases resolved within SLA (3 days) - (YTD)

Online DSE Risk Assessments

A bought in online package where staff can do a Display Screen Equipment (DSE) risk assessment on line and any difficulties are highlighted for a trained assessor to visit them to go through and...

GRAFFITI - Average time taken to resolve offensive issues (Public Land) (Working days) - (YTD)

GRAFFITI - Average time taken to resolve offensive issues (Public Land) (Working days) - (YTD)

GRAFFITI - Average time taken to resolve non-offensive issues (Public Land) (Working days) - (YTD)

GRAFFITI - Average time taken to resolve non-offensive issues (Public Land) (Working days) - (YTD)

NI 014 - Avoidable contact: the proportion of customer contact that is of low or no value to the customer the council failing to do something or do something right for the customer

The indicator will measure the total number of customer contacts against the total number of resolved customer requests, expressed as a percentage. Source: Cabinet Office (CO) Publisher: DCLG...

Soil moisture data for four sites from a study of the impact of woodland on water resources (TADPOLE project, Clipstone)

In 1996 concerns were raised, in the Environment Select Committee’s first report on water conservation and supply, that the government’s ambition to double woodland cover in England could...

NI 136 - People supported to live independently through social services (all ages)

This indicator measures the number of adults aged 18-64/65+ per 1,000 population that are assisted directly through social services assessed/care planned, funded support to live independently, plus...

UK Visas and Immigration: migration and international operations

The number of decisions made within service standards in each quarter and compares these volumes with the overall number of decisions made on new cases and all cases. This includes all decisions on...

NI 136 - People supported to live independently through social services (all ages)

This indicator measures the number of adults aged 18-64/65+ per 1,000 population that are assisted directly through social services assessed/care planned, funded support to live independently, plus...